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Commercial Lines Account Manager
Commercial Lines Account ManagerBARNES INSURANCE AGENCY INC • Pigeon Forge, TN, US
Commercial Lines Account Manager

Commercial Lines Account Manager

BARNES INSURANCE AGENCY INC • Pigeon Forge, TN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits / Perks :

  • Competitive Salary based on experience
  • Medical insurance and voluntary dental, vision, and life insurance options
  • Health Savings Account funding
  • 401k matching program
  • Paid Time Off and Generous Holiday Schedule
  • Professional Development

Job Description :

Our Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in a professional office environment, detail oriented, with excellent communication skills.

Responsibilities

  • Establish and build customer relationships
  • Respond to customer inquiries regarding insurance policies, coverage and changes
  • Maintain detailed records of customer conversations and policy changes
  • Stay informed on carrier products and industry standards
  • Prepare and maintain accurate summaries of insurance, schedules, and proposals
  • Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
  • Collaborate with Producers in policy review and delivery
  • Contact clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history
  • Qualifications

  • Minimum 1 year experience in a professional customer service role, insurance experience a plus.
  • Excellent customer service, analytical, problem solving and conflict resolution skills
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office
  • EPIC agency management system knowledge a plus
  • Excellent verbal and written communication skills
  • Highly organized with excellent time management skills
  • Strong computer and technology skills
  • Must be able to work on-site in Pigeon Forge, TN M-F 8 : 30-5 or 8-4 : 30
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    Commercial Lines Account Manager • Pigeon Forge, TN, US

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