A company is looking for a Credit Counselor (Collections Specialist) to assist members in managing debt and handling collections activities.
Key Responsibilities
Contact delinquent account holders to cure defaults and maintain accurate documentation of collection efforts
Analyze financial situations of delinquent borrowers and provide recommendations for solutions
Promote member education and identify opportunities to promote credit union products and services
Required Qualifications
One to three years of related experience
High school education or GED
Knowledge of credit and collections practices
Ability to handle sensitive information with confidentiality and professionalism
Proficiency in PC skills and MS Office products
Licensed Counselor • Fresno, California, United States