Residential Mortgage Loan Officer

Overview

C&F Mortgage is currently hiring talented Mortgage Loan Officers (LO) who pro-actively identify, develop, and maintain networks of business relationships that serve as a source of referrals for mortgage lending opportunities. External relationships are the foundation of generating new business and may consist of realtors, builders, professional and personal contacts. Our LO's are encouraged to participate in business development related opportunities, community efforts to promote home ownership, and professional organizations. You will be responsible for interviewing new and existing customers to determine their needs and advise those customers about the appropriate products, terms, and pricing that best fit their needs while gathering any additional required information. It will be necessary to generate accurate and complete applications, ensuring appropriate procedures and policies are followed while meeting sales goals and objectives.

Responsibilities

• Assists customers with inquiries and information requests, and resolves inquiries relating to loan products and services offered.
• Interviews applicants and requests specific information for loan applications, entering data into origination software.
• Analyzes the applicant's financial status, credit, and property for the loan to determine feasibility of loan options and loan program requirements.
• Compiles loan packages and provides applicants with information, such as rates, terms, fees, and other credit terms.
• Corresponds with applicants to resolve questions regarding application information and requests documentation or information to improve the loan application process.
• Ensures loan applications are complete and accurate.
• Submits loan applications to processors.
• Works with applicants to ensure timely loan closing.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Identifies and analyzes potential loan markets to develop prospects for residential real estate loans.
• Devises personal marketing systems and annual business plans.

Qualifications

Ideally, the person will have 5 to 7 years of mortgage loan origination experience.

Diversity : Shows respect and sensitivity for cultural differences.

Ethics : Treats people with respect; upholds organizational values.

Adaptability : Adapts to changes in the work environment; changes approach or method to best fit the situation.

Attendance / Punctuality : Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Innovation : Meets challenges with resourcefulness.

Planning / Organizing : Organizes or schedules other people and their tasks.

Professionalism : Approaches others in a tactful manner; reacts well under pressure.

Quality : Monitors own work to ensure quality and meets productivity standards.

Education :

High school diploma or general education degree (GED).

Certificates and Licenses :

Must have NMLS. Certain states require licensing. Experience in origination / processing of FHA, VA, other government, and Conventional loans.

EEO / AA / M / F / Veteran / Disability

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