Talent.com
Restaurant Operations Manager

Restaurant Operations Manager

First Watch RestaurantsSurprise, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Our You First Philosophy

In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! Thats where our YOU FIRST culture begins each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.

A Few of The Perks (and not just the coffee!)

All employees are eligible for the following :

  • One Shift - No Night Shifts. Ever.
  • Opportunity to grow your career with a great company and great people!
  • 24 / 7 Employee Assistance Program
  • 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)
  • As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.
  • Life Insurance
  • Short Term Disability
  • Long-Term Disability
  • Dental
  • Vision
  • Health Insurance
  • Bright Horizon - back up child and elder care
  • Spot Insurance
  • Supplemental Insurance (accident, critical illness, indemnity)
  • Meal Discount
  • Complimentary premium access to the Calm App, plus 5 gift subscriptions
  • Unlimited access to medical and behavioral telemedicine through Cirrus MD
  • Tuition Reimbursement & High School Diploma Program
  • Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
  • Childcare Discount Program
  • Paid Time Off (PTO)
  • Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment

Responsibilities

About the Position

First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. Were not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others and thus the beautiful cycle of restaurant life continues.

We have immense pride in our food which is why we dont subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.

Key Responsibilities

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure; including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties and gets required paperwork in on time
  • Who We Are

    First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its Follow the Sun culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kids meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities raising more than $1.7 million to date. A recipient of hundreds of local Best Breakfast and Best Brunch awards, First Watch was voted 2025s #1 Best Breakfast by Newsweeks Readers Choice Awards and was also named 2024s #1 Most Loved Workplace in America by Newsweek and the Best Practice Institute, after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 600 restaurants in 31 states.

    First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

    Create a job alert for this search

    Operation Manager • Surprise, AZ, US

    Related jobs
    • Promoted
    Operations Manager, Production

    Operations Manager, Production

    HelloFreshGoodyear, AZ, US
    Full-time
    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission ...Show moreLast updated: 30+ days ago
    Wingstop Hourly Manager - West Olive Location - Urgently Hiring!

    Wingstop Hourly Manager - West Olive Location - Urgently Hiring!

    Wing StopBlack Canyon City, AZ
    Full-time
    WINGSTOP- Restaurant Supervisor.Join the Wing Experts Management Team - The Premier Place of Employment!.Are you ready to lead, inspire, and grow with one of the most exciting brands in the industr...Show moreLast updated: 2 days ago
    Breakfast Manager

    Breakfast Manager

    Wendy'sCAVE CREEK, AZ, US
    Full-time
    Families come in all shapes and sizes and that’s exactly what we have in our Wendy’s family.Our culture comes from key principals from our founder, Dave Thomas. These include honesty and integrity, ...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Pizza HutAvondale, AZ, US
    Full-time
    DDO prides itself on having developed a culture of trust, loyalty and excellence.Additionally, the company places a strong. DDO’s award winning management team receives.This combination of company c...Show moreLast updated: 13 days ago
    Restaurant General Manager

    Restaurant General Manager

    Taco BellGlendale, AZ, US
    Full-time
    As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold stan...Show moreLast updated: 13 days ago
    Wingstop Restaurant Manager- Laveen - Urgently Hiring!

    Wingstop Restaurant Manager- Laveen - Urgently Hiring!

    Wing StopLaveen, AZ, United States
    Full-time
    WINGSTOP- Restaurant General Manager.Join the Wing Experts Management Team - The Premier Place of Employment!.Are you ready to lead, inspire, and grow with one of the most exciting brands in the in...Show moreLast updated: 30+ days ago
    Shift Manager

    Shift Manager

    Pizza HutWickenburg, AZ, US
    Full-time
    DDO prides itself on having developed a culture of trust, loyalty and excellence.Additionally, the company places a strong. DDO’s award winning management team receives.This combination of company c...Show moreLast updated: 13 days ago
    Restaurant Manager

    Restaurant Manager

    Chicken N PickleGlendale, AZ, US
    Full-time
    Quick Apply
    Join Our Team as a Restaurant Manager!.Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Chicken N...Show moreLast updated: 30+ days ago
    • New!
    Restaurant Manager

    Restaurant Manager

    Pappas Restaurants, Inc.Phoenix, AZ, US
    Full-time
    Pappas Managers work as a team to provide an outstanding dining experience for our Guests.Our talented leaders are committed to building operational excellence and ensuring quality and consistency ...Show moreLast updated: 7 hours ago
    Operations Manager

    Operations Manager

    Serenity Mental Health CentersDesert Ridge, AZ, US
    Full-time
    Quick Apply
    Operations Manager – No Healthcare Experience Needed.No healthcare background? No problem.We provide full training — all you need is leadership experience, emotional intelligence, and a drive to se...Show moreLast updated: 30+ days ago
    Wingstop Hourly Manager - West Olive Location - Now Hiring!

    Wingstop Hourly Manager - West Olive Location - Now Hiring!

    Wing StopBlack Canyon City, AZ
    Full-time
    WINGSTOP- Restaurant Supervisor.Join the Wing Experts Management Team - The Premier Place of Employment!.Are you ready to lead, inspire, and grow with one of the most exciting brands in the industr...Show moreLast updated: 2 days ago
    Director of Operations - Quick Service Restaurant

    Director of Operations - Quick Service Restaurant

    Leap BrandsPhoenix, AZ, US
    Full-time
    Quick Apply
    The Director of Operations for a restaurant oversees the day-to-day operations of multiple restaurant locations (if applicable), ensuring smooth functioning, excellent customer experiences, and the...Show moreLast updated: 20 days ago
    Wingstop Hourly Manager - West Olive Location

    Wingstop Hourly Manager - West Olive Location

    Wing StopBlack Canyon City, AZ
    Full-time
    WINGSTOP- Restaurant Supervisor.Join the Wing Experts Management Team - The Premier Place of Employment!.Are you ready to lead, inspire, and grow with one of the most exciting brands in the industr...Show moreLast updated: 2 days ago
    • Promoted
    Area Manager I, Fulfillment

    Area Manager I, Fulfillment

    HelloFreshGoodyear, AZ, US
    Full-time
    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission ...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    LongHorn SteakhousePhoenix, AZ, US
    Full-time
    For this position, pay will be variable by location.See additional job details and benefits below.Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Resta...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Ruth's ChrisScottsdale, AZ, US
    Full-time
    For this position, pay will be variable by location.See additional job details and benefits below.Are you ready for the best job ever?. Ruth’s Chris defined The American Steak House in 1965 and cont...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Moe'sPeoria, AZ, US
    Full-time
    The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant.The Team Leader’s responsibility is to assist in directing the operation of the...Show moreLast updated: 30+ days ago
    Hospitality Manager

    Hospitality Manager

    Serenity Mental Health CentersDesert Ridge, AZ, US
    Full-time
    Quick Apply
    Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign.Serenity H...Show moreLast updated: 30+ days ago
    Restaurant General Manager (Internal Promotion)

    Restaurant General Manager (Internal Promotion)

    Taco BellGlendale, AZ, US
    Full-time
    As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold stan...Show moreLast updated: 13 days ago
    Restaurant Manager

    Restaurant Manager

    El Encanto RestaurantsCave Creek, AZ, USA
    Full-time
    Quick Apply
    El Encanto Mexican Restaurants.This leader will be responsible for all restaurant operations.Do you enjoy leading a team toward success and growth? Are you. This Front of House Manager position earn...Show moreLast updated: 30+ days ago