Protective Security Officer I

Ace Hardware Security Role

Compensation Details : $21.39 - $26.83 per hour

Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). We value gratitude, humility, and love. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including :

• Weekly Pay
• Incentive opportunities, based on role / grade level
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
• Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents
• Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
• Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and more
• Adoption cost reimbursement
• Employee Assistance Program (EAP) access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

Job Description : About This Role

Ensure the safety and security of the corporate environment across all areas of the campus. Act as a liaison between corporate visitors and employees, fostering a welcoming and secure atmosphere. Represent the Loss Prevention Department through positive, professional interactions with employees, visitors, vendors, and contractors. Communicate effectively using both verbal and written channels to support security operations and incident documentation. Monitor and enforce corporate security policies using computer-based CCTV and access control systems. Resolve situations calmly, tactfully, and with sound judgment. Remain poised and prepared to recognize and respond to any immediate threat to life safety. Take decisive action to stop an active threat when necessary. Serve as the first responder to all life safety incidents until emergency personnel arrive on scene. Identify and respond to active assailant scenarios with urgency and precision. Maintain readiness through rigorous training and adherence to emergency response protocols.

Applicants must successfully complete a comprehensive screening process, including : background check, psychological evaluation, drug screening, occupational physical performance test, and 20-hour firearms training certification.

What You'll Do :

Required Skills :

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state / local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitln Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.