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Staff Solutions Architecture Specialist
Staff Solutions Architecture SpecialistIBM • Paramus, NJ, United States
Staff Solutions Architecture Specialist

Staff Solutions Architecture Specialist

IBM • Paramus, NJ, United States
3 days ago
Job type
  • Full-time
  • Part-time
Job description

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

HashiCorp-IBM is looking for driven, forward-thinking, outgoing problem-solvers to take on the critical task of creating technical assets at scale that enables our customers to achieve business outcomes. The successful candidate will create compelling technical content that helps our sales and professional services teams scale engagements and our customers achieve their objectives with our tools. This includes building technical assets used for customers going through the envisioning phase of their journey, to the hands-on onboarding phase, and ultimately to the point that they are well along on learning how to consume different aspects of our tools.

In this Role you can expect to :

  • Create compelling technical assets like interactive demos, workshops, presentations that drives enablement and adoption of HashiCorp Products across the customer lifecycle
  • Build / refine standard processes to develop, deploy and maintain CDL Assets
  • Actively contribute to evangelizing and enabling adoption of new assets products via technical knowledge sharing sessions, roadshows etc.
  • Partner with cross-functional teams to ensure assets are aligned with technical field operation teams ; examples of these can include Marketing Workshops, Demos, Technical Validation, Customer Onboarding, SA Maturity Workshops, Field CTO, Advanced SA
  • Contribute to the CDL roadmap for technical go to market assets with a focus on Business Outcomes (think pipe-gen, consumption, increased field productivity)
  • Mentor other team members and increase overall productivity of the team
  • Deliver Technical Knowledge Sharing sessions as new assets and material is published

Required education

High School Diploma / GED

Preferred education

Master's Degree

Required technical and professional expertise

  • Experience in one of Sales Engineering, Professional Services, System Engineering, Platform Engineering or equivalent experience in a customer facing role
  • Have deep hands-on experience with Hashicorp's Enterprise tools (TF / HCL skills are mandatory) and passion for Automation
  • Proven ability to work cross functionally and collaboratively across a broad set of stakeholders
  • Hands-on experience DevOps Workflows, Building CI / CD Pipelines, Shell Scripting
  • Ability and willingness to mentor CDL team and community members
  • Excellent written, verbal, communication, and presentation skills
  • Enjoy working on a fast-paced team and dealing with competing priorities - 'we collaborate a ton, respect each other and we get things done!'
  • Are proficient with HashiCorp-adjacent technologies. Examples include network equipment, VMware, Jenkins and configuration management tools such as Puppet, Chef, Ansible, similar IBM automation suites
  • Have cloud platform experience (e.g. Azure, AWS, GCP)
  • Agile Development Experience - We are a team of builders
  • Attention to detail with a focus on user experience is essential
  • 10+ years overall experience
  • Preferred technical and professional experience

  • Deep pre-sales engineering experience using Hashicorp products
  • Experience with Instruqt or equivalent learning platforms
  • Experience with Kubernetes / Container Orchestration Platform
  • Programming experience with Python / JavaScript / GO is a plus
  • ABOUT BUSINESS UNIT

    IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

    YOUR LIFE @ IBM

    In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

    Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

    Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

    Are you ready to be an IBMer?

    ABOUT IBM

    IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

    Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

    At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

    IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    OTHER RELEVANT JOB DETAILS

    IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

    The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

    This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

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