Operations Manager
Fravert Services IncBirmingham, AL, US1 day ago
Job type
- Full-time
Job descriptionAssign projects and manage workload balance across the team. Provide guidance on complex or large-scale projects to ensure successful delivery. Recruit, train, and develop team members; implement onboarding and training programs to reduce ramp-up time. Operational Excellence & Process Improvement Drive continuous improvement initiatives focused on productivity, waste reduction, and profitability. Establish best practices for project execution and operational management. Oversee project documentation, reporting, and communication to ensure consistency and accountability. Quality, Customer Experience & Collaboration Lead resolution of customer issues or complaints through established quality processes. Maintain a culture of ownership, responsiveness, and accountability throughout the team. Financial & Performance Management Participate in annual budget development and CapEx planning. Align operational priorities with company goals and performance targets. Other Duties as Assigned Bachelor’s degree required (Construction Management, Business Administration, or related field preferred). 5–10 years of experience in project management, preferably within construction, manufacturing, or signage environments. 3–5 years of experience in a management or leadership role. Proven experience driving process improvement and leading cross-functional teams. Strong understanding of the construction or fabrication industry. Proficiency with Microsoft 365 and project management tools. Excellent organizational, communication, and problem-solving skills. Ability to lead under pressure and meet tight deadlines. Experience in the signage or architectural graphics industry is a plus.
Job Description
Job Description
Description :
The Operations Manager is responsible for leading and developing a cross-functional team across Project Management, Installation, and Design. This role ensures seamless coordination, process excellence, and customer satisfaction through effective leadership, planning, and execution. The ideal candidate is a hands-on, solutions-oriented leader who thrives in a fast-paced, project-driven environment and is passionate about improving systems, training teams, and delivering exceptional results.
- Team Leadership & Development
Lead, coach, and support a team of Project Managers and department leads across Installation and Design.
Identify and implement new technologies, tools, and processes to improve efficiency and quality.
Partner with internal departments to ensure alignment and collaboration across functions.
Monitor key operational metrics including contribution margin, project timelines, and budget adherence.
Support the President and leadership team with special initiatives and strategic projects as needed.
Requirements : Education :
Experience :
Skills & Competencies :
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Operation Manager • Birmingham, AL, US
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