D365 Finance Technical Specialist - Order-to-Cash (O2C)

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a D365 Finance Technical Specialist O2C (Order-to-Cash) to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin / Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service.

As a member of the IT Team , the D365 Finance Technical Specialist O2C (Order-to-Cash) is a key contributor to the ERP transformation initiative, and will work closely with Finance, Order Processing, and Accounts Receivable teams to design and implement future-state O2C processes that align with the capabilities of Microsoft Dynamics 365 Finance & Operations.

Now is the best time to join Johnstone Supply. The individual selected for this role will join a top industry leader and gain exposure to critical infrastructure supporting a major fully funded ERP transformation, own critical environments, and develop their skills with cutting-edge Microsoft Azure and Dynamics 365 F&O technologies. This position has a hybrid schedule, requiring at least 2-days in the office, and must be based in the Dallas-Fort Worth, Texas metro area.

Position responsibilities :

• Responsible for translating complex finance and accounting requirements into scalable, compliant system configurations across core finance modules, including Sales Orders, Customer Invoicing, Credit and Collections, Pricing and Discounts, Customer Master Data, Inventory Reservations, Delivery Scheduling, and Integration with Accounts Receivable and Financial Posting.
• Works closely with the ERP implementation team to ensure seamless integration of sales, fulfillment, invoicing, and receivables processes, and alignment with Procure-to-Pay (P2P) and Record-to-Report (R2R) functions to support end-to-end order lifecycle and financial accuracy.
• Facilitates and drives collaboration with stakeholders throughout the organization to ensure a comprehensive set of requirements to design and implement configurations, customizations, extensions, and integrations within the Microsoft Dynamics 365 Finance & Operations platform.
• Works with business analysts and stakeholders to understand business requirements and translate them into technical specifications and solutions. Engage with a range of users to understand their needs, recommend best practices, perform fit / gap analysis, design solutions, oversee end-user training on the functionality, and deploy solutions in the ERP.
• Provides higher level support and troubleshooting for Dynamics 365 F&O modules, resolving issues related to functionality, performance, and integration, that may need specialization to resolve. Strong analytical and troubleshooting skills to resolve complex technical issues.
• Collaborates with system implementor, developers and architects to design robust, scalable, and maintainable solutions based on D365 best practices.
• Configures and customizes D365 modules to meet business-specific requirements, ensuring adherence to best practices and performance standards.
• Facilitates unit testing and user acceptance testing processes, resolves test failures, and builds new automated tests using test automation software. Document technical specifications, solutions, and code changes.
• Ensuring data accuracy and compliance through internal controls, approval workflows, and audit trail configurations.

Position requirements :

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include :

Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.

Visit our website for more information about our growing company.

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