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Store Manager, Cobble Hill
Store Manager, Cobble HillJones Road Beauty • New York, NY, United States
Store Manager, Cobble Hill

Store Manager, Cobble Hill

Jones Road Beauty • New York, NY, United States
17 days ago
Job type
  • Full-time
Job description

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We are looking for a Retail Store Manager to lead the Jones Road team in the day-to-day operations for our Cobble Hill retail store. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.

Store Management

  • Sell and educate in-store to hit and exceed sales goals
  • Ensure a seamless client experience across all touch points
  • Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
  • Collect key KPIs relating to store performance
  • Drive store events and initiatives and work in collaboration with the Marketing team
  • Oversee store services and manage makeup appointment scheduling

Team Management

  • Mentor and train store MUAs in new product knowledge education, artistry and personal development
  • Build a team of high performing individuals that create a welcoming environment
  • Optimize workforce management by creating schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
  • Monitor individual retail team member performance and deliver consistent feedback
  • Adeptly manage and diffuse any conflicts between employees and customers
  • Ensure company policies are being upheld
  • Store Maintenance

  • Ensure all store areas are consistently stocked, orderly, and clean
  • Ensure proper inventory receiving processes and execution of inventory counts
  • Maintain store inventory and supplies and report any needs to the Supply Chain team
  • Report any store maintenance needs to Retail Operations
  • Perform store opening and closing duties on a daily basis
  • Maintain visual standards and overall aesthetic of the store
  • Qualifications

  • Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at a managerial level
  • 5+ years experience in leading a team required
  • Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
  • Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
  • Proficient in generating weekly reporting, scheduling, and project management to drive sales
  • High sense of urgency and attention to detail
  • Ability to work a flexible schedule, including evenings, weekends, and some holidays
  • Excellent oral, written, and verbal communication skills
  • Aptitude with Microsoft Office, G‑Suite, and POS systems
  • Ability to regularly lift or move up to 25 lbs
  • Resides in or proximate to Cobble Hill
  • Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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    Store Manager • New York, NY, United States

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