Licensed Insurance Customer Service

Customer Service Representative State Farm Insurance

Full-Time, In-Office, Lakeland, FL

About the Role
Keith Hargrove State Farm Agent is hiring a Customer Service Representative to support and retain existing insurance customers. This role focuses on service, policy support, and claims assistance, with growth opportunities for driven candidates.

Responsibilities

• Answer customer questions and provide policy information
• Make policy changes and updates
• Assist with insurance claims and follow up
• Document customer interactions accurately

Qualifications

• Strong communication and customer service skills
• Detail-oriented with ability to multitask
• Customer service experience preferred
• Active Florida 2-15 license required

Benefits

• Competitive salary
• Performance-based bonuses
• License reimbursement
• Simple IRA
• Health insurance
• Paid time off
• Flexible schedule
• Training & development
• Opportunity for advancement

About Our Agency
We help customers with auto, home, life insurance, and retirement planning in Lakeland, FL.

State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm.