MM - Expert Systems Administrator, Level 4 (MAR-SA4-07.070125)

Job Description

Job Description

SECURITY CLEARANCE :   TS / SCI with both Polygraphs are required

POSITION :  Expert Systems Administrator, Level 4

LCAT :   Systems Administrator, Level 4

REQUISITION :   MAR-SA4-07.070125

LOCATION :   Ft. Meade, Maryland

JOB DESCRIPTION :

CSG is searching for an Expert Systems Administrator to join an effort supporting Enclave and Enterprise Directory Services.

The purpose of this TTO is to perform services for the development and sustainment of Directory and Security services for both on-prem and cloud services.

It provides the implementation of emerging technologies, cloud integration, Active Directory and Identity consolidation, and the architecture and adoption of cloud services from cloud providers, such as Microsoft Azure, Amazon, IBM, Google, and Oracle.

The TTO further provides for the implementation of any new tools into the enterprise to enable the government to monitor the health and stability of the Enterprise.

The Enclave Support Services Section consists of teams that provide support to all onsite and unclassified locations :

• Customized on-site IT support, maintenance and solutions
• Customized off-site IT support, maintenance and solutions to other enclave customers
• Managing Division-level Enclave projects
• Customized remote IT support, maintenance and solutions for Computer Network Operations, Cyber Security Directorate and other enclave customers.
• Transitioning support for CNO / CSD and other Enclaves to Corporate Support (CEUS) or under DES management as appropriate

CSG is searching for an Expert Systems Administrator who can provide support for the implementation, troubleshooting and maintenance of information Technology (IT) systems.  Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems, including : day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution of problems. Includes support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs / loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

REQUIRED :

QUALIFICATIONS :

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Systems Administrator, Level 4

CERTIFICATION :

EDUCATION + EXPERIENCE :

required.

CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic / civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.