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Patient Coordinator at Brentwood Pediatric Dentistry

Patient Coordinator at Brentwood Pediatric Dentistry

Brentwood Pediatric DentistryBrentwood, TN, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

At Brentwood Pediatric Dentistry , we believe a child’s early dental experiences shape a lifelong relationship with oral health. We treat each patient as if they were our own, offering compassionate, minimally invasive care in a warm, supportive environment. Our team emphasizes preventive care, clear communication, and making visits as fun and stress-free as possible.

We are looking for a friendly, organized, patient-centered individual to join our team as a Patient Coordinator — someone who will be the first impression and ongoing advocate for our patients and their families.

Website : Brentwood Pediatric Dentistry

Why Join Us?

  • Be part of a fun, supportive pediatric team that truly loves kids.
  • Work in a positive, family-focused environment where patients come first.
  • Make a difference every day by helping children feel comfortable and cared for.
  • Be supported with training and ongoing education to succeed in your role.
  • Become part of a well-established practice trusted by families in Brentwood.

Key Responsibilities :

  • Greet patients and families, answer phones, respond to emails, and assist with inquiries
  • Schedule appointments, confirm upcoming visits, manage appointment reminders
  • Check patients in and out, collect necessary paperwork and consents
  • Verify and update patient insurance and demographic information
  • Estimate treatment costs, discuss payment options, and collect payments / co-payments
  • Coordinate with clinical and administrative teams to ensure smooth patient flow
  • Assist with tracking follow-up visits, referral coordination, and treatment plan scheduling
  • Help maintain a patient-friendly environment (waiting room, informational materials, etc.)
  • Address patient / family concerns or questions; escalate issues when needed
  • Participate in continuous improvement efforts : help refine office systems, workflows, and patient communication
  • Perform other duties and responsibilities as assigned by management
  • Qualifications :

  • Previous experience in dental, medical, or healthcare office administrative roles preferred
  • Strong customer service orientation — ability to interact kindly and professionally with children, parents, and staff
  • Excellent verbal and written communication skills
  • Strong organization and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • High school diploma required; additional certification or training a plus
  • Comprehensive Benefits Package :

  • Medical, Dental, Vision, and 401(k) Match
  • Paid holidays
  • Paid time off
  • Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today!

    Requirements :

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    Patient Coordinator • Brentwood, TN, US

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