Patient Access Representative

Job Description

Job Description

Description :

The Patient Access Representative serves as the first point of contact for patients, visitors, and healthcare providers. This role involves a combination of administrative duties, customer service, and clerical support to ensure a smooth and efficient flow of operations at the front desk. The Patient Access Representative plays a crucial role in managing patient check-in and check-out, verifying insurance information, answering inquiries, and maintaining a welcoming and professional environment for all visitors to the surgery center.

ESSENTIAL FUNCTIONS :

Patient Check-In and Check-Out :

• Patient Reception : Greet patients and visitors in a friendly and professional manner as they arrive at the surgery center.
• Check-In Procedures : Verify patient information, confirm appointments, and collect required documents such as insurance cards, identification, and consent forms
• Ensure Smooth Patient Flow : Manage patient flow and ensure that patients are promptly checked in and escorted to waiting areas or exam rooms.

Insurance Verification and Documentation :

Patient Communication and Customer Service :

Administrative Duties :

Maintaining a Professional Environment :

Working Conditions

Benefits

Requirements :