Caring. Connecting. Growing Together.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
This role supports Enterprise Patient & Family Advocacy (EPFA), Consumer & Provider Care Solutions (SPCA) and Consumer Digital. This role is designed to lead, build and support the multi-year service strategy across the ECS Services team helping to craft the transformation agenda across ECS Service that will enable improved service, outcomes, and dramatically lower cost of operations for those we serve. Role will also help determine, articulate, and execute the business vision, mission, planning, and strategies to achieve business goals. This role proactively assumes responsibility for leading and executing on critical strategic initiatives and executive projects, responding to requests across the enterprise. This role works collaboratively across the Sr. Leadership Team in EPFA, SPCA and Consumer Digital and leaders across Optum Health and the Enterprise. The ideal candidate thrives in a fast-paced, high-impact, dynamic environment and in proactively identifying, and then moving quickly to action, on numerous key opportunities and deliverables simultaneously.
You'll enjoy the flexibility to work remotely
- from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities :
Strategic long range and annual priority planning inclusive of MBO / KPI developmentEstablish and lead internal processes to manage financial performance, quality and performance monitoring, and organizational readinessLeads a team focused on execution of strategic initiatives and various deliverablesLeads / guides critical strategic initiatives across EPFA, SPCA and Consumer Digital StrategyCoordinates with leaders across the organization to create alignment with business partners, business segments, and functional areasIncludes chief of staff responsibilities for the ECS Services teamProactively identifies areas requiring Executive attention in a structured, solution-orientated formatManages the development of MBOs / KPIs, ensures alignment across the team to deliver against goals and tracks progress against key milestonesLead internal communications for EPFA, SPCA and Consumer Digital Strategy and overall culture and experience initiativesLeads strategic initiatives and critical projects and priorities on behalf of the Executive Leaders & Sr. Management teamPrimary liaison with external support functions (Finance, WFM, Technology, communications, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications :
10+ years of leadership experience with demonstrated experience directly and indirectly leading people8+ years professional experience in strategic planning, consulting, transformation, and / or operational leadership roles within healthcare clinical operations environmentsExperience successfully translating a vision into implementation and results as well as leading enterprise level strategiesExtensive financial and analytical acumen and experiencePreferred Qualifications :
Ability to work daily from Optum Eden Prairie, MN campusChief of Staff experienceCompetencies :
Exceptional executive communication skills (written and verbal) - able to simplify the complexAction oriented and decisive leader who will drive change and progressAbility to influence and drive stakeholder alignment across a broad set of business and functional areasExtensive healthcare operations experience and understandingExceptional collaborator, communicator, and executive presence; ability to communicate effectively and efficiently (both verbal and written) at multiple levels of a large, complex organizationDeep understanding of strategy, operations, reporting and forecasting with a demonstrated ability to quickly aggregate and analyze information and draw conclusionsAbility to predict, quickly understand, and act on business needsHighly influential, strategic thinker, willing to challenge siloed thinking and drive change at all levels of the organizationHighly motivated self-starter with a track record of driving programs and projects in a matrix environment with demonstrated history of successfully managing complex and scaled initiativesExceptionally organized with excellent attention to detailAbility to handle highly confidential or sensitive information in a professional, discreet mannerPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.