Office Manager - Raleigh, NC

Job Description

Job Description

Description :

APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic, spine, and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach, ensuring the highest quality of care for our patients.

We are currently seeking a highly motivated, detail-oriented, and experienced Office Manager to lead the administrative and clinical operations of our Raleigh facility. This role is pivotal in maintaining operational efficiency, fostering a positive team culture, and supporting the overall success of our practice.

Office Manager Responsibilities

• Act as the on-site manager for daily administrative functions, clinical operations, and facility-related issues.
• Supervise and support administrative staff, fostering a collaborative and positive work culture
• Implement and enforce office policies and ensure compliance with healthcare regulations
• Coordinate with other departments to optimize workflow and communication
• Collaborate with leadership to enhance office efficiency and patient experience
• Address patient concerns and ensure a high standard of customer service
• Manage inventory and ordering of clinical and office supplies.
• Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed
• Receive and distribute mail and packages, including signing for deliveries
• Support recruitment, training, and development of administrative and clinical personnel
• Assist in developing training materials and coordinating onboarding for new hires
• Participate in leadership meetings and ensure alignment with company-wide initiatives
• Provide support to medical providers with projects and operational needs
• Troubleshoot technology and software systems as needed

Requirements :

Office Manager Requirements

Office Manager Benefits and Perks