Registered Nurse Safety & Quality Coordinator

• DEPARTMENT: 18383 - Safety & High Reliability
• LOCATION: 350 7th Street North, Naples, FL, 34102
• WORK TYPE: Full Time
• WORK SCHEDULE: 8 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The RN Safety & Quality Coordinator is a professionally trained RN responsible for leading the efforts to advance patient safety culture and performance improvement throughout the organization. The RN Safety & Quality coordinator leads, directs, and negotiates process improvement through collaboration with other leaders, practitioners and staff to promote safe care delivery that assures efficiency, clinical outcomes, and cost effectiveness throughout the system. The coordinator organizes performance improvement processes for patient care services with an emphasis on clinical guidelines, evidenced practice, and outcomes management. This role is responsible for analysis, process improvement, through use of data collection regarding system wide Zero Harm initiatives. This role is responsible for preparing reports and participating in projects and work related to the analysis, development, interpretation, and presentation/reporting of operational and strategic performance data. The overarching goal is to advance safe practices to achieve organizational strategic goals throughout NCH Comprehensive Health.

ESSENTIAL DUTIES AND RESPONSIBILITIES

– Other duties may be assigned.

· Assists in the development, implementation, and assessment of strategic plan for improving patient safety and quality for the system.

· Supports and promotes high reliability methods for patient safety and a Just Culture.

· Streamlines data collection activities to support continuous monitoring and informed decision-making.

· Provides ongoing patient tracking, concurrent and retrospective chart abstraction, and data analysis as part of performance improvement activities.

· Completes data collection using audit tools, such as JCR AMP, in an accurate and timely manner.

· Analyzes clinical data to identify trends and opportunities for improvement.

· Develops, implements and monitors quality improvement projects.

· Leads the integration of quality-related data into the daily operations of clinical teams, ensuring real-time awareness and responsiveness to frontline processes.

· Supports the performance improvement process related to E.M.R. documentation and data tracking through dashboards.

· Serves as liaison between the Quality Department and all other related departments and medical staff.

· Collaborates with Risk Management and other Quality Leaders in the identification of safety and quality management / performance improvement related issues encountered within data analysis.

· Stays current on all Zero Harm measures/updates, and best practice guidelines.

· Works closely with multidisciplinary teams to ensure compliance and success with Zero Harm teams using evidence-based practices and regulatory standards.

· Reports findings of metrics in a standardized methodology to applicable/appropriate over-site committees and/or appropriate venues using available analytics. Supports the Zero Harm Committees.

· Provides ongoing education and implementation of practice guidelines to support clinical and medical staff in the management of Zero Harm initiatives.

· Utilizes improvement methodologies including lean six‐sigma and PDSA cycles for rapid‐cycle change.

· Supports accreditation and regulatory readiness (e.g., Joint Commission, CMS).

EDUCATION, EXPERIENCE AND QUALIFICATIONS

· Minimum of Bachelor’s Degree in healthcare related field from an accredited college/university required. MSN preferred.

· Minimum of 3 years of emergency/trauma experience preferred.

· Licensed as a Registered Nurse (RN) in the State of Florida.

· Quality data analysis, performance improvement and lean process experience preferred. Certification in Healthcare Quality (CPHQ) or IHI healthcare quality training within 2 years of hire.

· Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.

· Must have ability to use judgment and discretion in dealing with confidential information.

· High to intermediate computer knowledge: Uses Microsoft applications and ability to learn and utilize various computer databases and E.M.R. navigation, reports, and dashboards.