Assistant General Manager
TravelCenters of America has been a trusted destination for professional truck drivers and motorists for over 50 years. We offer fuel, food, truck maintenance, and essential services. Our team is dedicated to growing our network, implementing cutting-edge technology, and pursuing sustainability initiatives. We provide endless career opportunities for individuals who want to share their ideas, grow with the company, and shape our future.
The Assistant General Manager assists the General Manager with operations and marketing functions of the restaurant. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures that every traveler leaves better than they arrived.
In this role, you can expect to :
- Lead and inspire your team to meet and exceed company performance standards
- Develop a trusting atmosphere conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
- Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude
- Provide great tasting and quality food, and a clean restaurant environment for all guests
- Recruit, hire, train, and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on the revenue and profit components
- Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
- Assume duties of any hourly associate position as necessary
What we'd like to see :
A leader who sets the example when working alongside team membersThe ability to lead, motivate, train, and develop people to unleash the talent within each team memberHigh School Diploma (or GED) requiredSupervisory experience in the fast-food industry preferredExhibit good verbal and written communication skillsAbility to work flexible hours including nights, weekends, and some holidaysProficient in Microsoft Office; Operational understanding of POS softwareWith us, you'll enjoy :
Competitive wages and annual bonus opportunityMedical, dental, vision, and life insurance401(k) with a company matchPaid vacation and holidaysTuition reimbursementOn-site meal discountsA wide variety of discounts on technology, travel, food, and fuelOpportunity for growth and advancement with company paid trainingRelocation Assistance (relocation not required)Pay Range : $15.73 - 17.48 per hour
TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state, or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands :
Talk and hearStanding, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionallyOccasionally required to lift up to 50 lbs and / or move heavy objectsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focusWork Environment :
Outdoor elements in all seasonsOccasionally exposed to fumes and particles, moving mechanical parts, and vibrationNoise level can be loud at timesExposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.Disclaimer : This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time.