Level 2 Service Desk Technician

Job DescriptionJob Description

Our company is a leader in Managed IT Services in the Carolinas. We have been chosen by our employees as one of the Best Places to Work for three years in a row. We have a distinctive way of doing business that makes us different from others. Our commitment to customer happiness, innovation, and constant improvement fuels our achievement, allowing us to provide outstanding outcomes to our clients.

PRIMARY JOB FUNCTIONS

• IT Support services for Microsoft related technologies : Hyper-V, Windows Server, Exchange, Active Directory, Office 365, etc.
• Technical services and support at the network level : WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution support : VPN, Terminal Services, and Citrix.
• Line of Business Application support for all client environments.
• System documentation and consulting services to include system reviews and recommendations.
• May require up to 50% local travel

KNOWLEDGE, SKILLS, and ABILITIES REQUIRED

EDUCATION AND WORK EXPERIENCE

BENEFITS

Company DescriptionApex Technology has been serving the Carolinas area since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.Company DescriptionApex Technology has been serving the Carolinas area since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.\r\n\r\nWe partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.