District Manager

Company Description

Annual Compensation Pay Range : $93,000 - $109,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team :

Recruit, motivate and retain a dedicated team of customer facing customer front line employees

Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence :

Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.

Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.

Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service :

Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management

Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business :

Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.

Communicate effectively with customers, colleagues and team-members

BENEFITS :

$109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.

Second year bonus potential increase to $20,000 performance-based bonus

Participation in company stock program that includes dividends paid quarterly

Internal promotional and career opportunities throughout the United States

Extensive training and coaching plans - we want you to succeed!

Comprehensive group healthcare programs

401(k) with generous employer match

Paid time off

Monday thru Friday work schedule

Qualifications

Qualifications & Expectations

Relocation : future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.

Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry

Proven track record of top tier performance

Experience managing operational audits and payroll budgets

Exceptional communication and time management skills

Proficient in MS Office (Excel, Word, PowerPoint and Outlook)

Passion for sales and customer service excellence

Bachelor's Degree preferred

Weekend availability by telephone

5 work Saturday's per year required during peak season

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

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We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.