Social Worker AIM

Overview : Support Patients. Honor Choices. Guide with Compassion.

We are looking for a Remote MSW (Masters Social Worker) to cover our Pinehurst / Southern Pines, NC palliative care branch. This is a Remote position, but requires NC licensure and residency.

Join a mission-driven team that is redefining how care is delivered to patients facing serious illness. As a Social Worker in our Advanced Illness Management (AIM) program, you will provide psychosocial support, guide patients and families through complex care decisions, and help navigate the emotional, spiritual, and social needs that accompany serious illness.

You will work collaboratively with physicians, interdisciplinary teams (IDT), and community partners to deliver compassionate, patient-centered care aligned with individual values and goals.

Schedule : Full Time Remote; Monday-Friday, 8am-5pm

Licensure and Residency in North Carolina Required

Essential Functions of Position

Assess emotional, psychosocial, and mental health needs of patients and families facing serious illness

Identify signs of distress, anticipatory grief, and coping challenges, offering targeted interventions

Guide patients and families through goals-of-care conversations and the completion of Advance Directives or Do Not Resuscitate (DNR) orders

Develop and maintain individualized care plans in collaboration with AIM, IDT, PCPs, and external providers

Identify, coordinate, and advocate for access to community-based resources and support systems

Respect and integrate cultural, spiritual, and family dynamics into care delivery

Maintain thorough and timely documentation of visits, interventions, and care outcomes

Adhere to HIPAA, Medicare regulations, company policies, and ethical social work standards

Maintain updated lists of community resources and stay informed of changes in services or regulations

Provide support through virtual visits from a secure home-based workspace

About You : Education and Licensure

Master’s degree in Social Work (MSW)

Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)

Must hold or be able to obtain multistate licensure

Experience Requirements

Minimum 2 years of skilled social work experience

Strong knowledge of health care systems and care options across multiple levels of care

Experience in hospice, palliative care, geriatrics, or oncology preferred

Demonstrated ability to deliver high-quality, compassionate support to patients and families

Specialized Knowledge and Skills

Skilled in crisis intervention, psychosocial assessment, and advance care planning

Excellent communication, organization, and time management skills

Collaborative and customer-service focused

Competence in Microsoft Word, Excel, and Outlook

Traits and Aptitudes

Emotionally resilient and empathetic communicator

Able to work independently while maintaining close collaboration with interdisciplinary teams

Strong observational skills and attention to detail

Committed to honoring the wishes and dignity of every patient

Working Conditions

Remote, work-from-home role supporting patients via telehealth

Must maintain a secure and quiet work environment suitable for patient communications

We Offer : Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits :

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today to help us support patients, honor their choices, and guide families through some of life’s most important moments.

Legalese : This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Location : Illumia Our Company :

At Illumia, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

Hospice care : Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

Palliative care : Empatia Palliative Care, Emerald Coast Palliative Care

Home health care : Heartland Home Health

Advanced illness management : Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Related Job Titles : Hospice Social Worker, Palliative Care Social Worker, Social Worker, MSW, LCSW, Licensed Clinical Social Worker, Licensed Master Social Worker, LMSW, Clinical Social Worker, Medical Social Worker, Behavioral Health Social Worker, Remote Social Worker, Telehealth Social Worker, Virtual Social Worker, Home-Based Social Worker, Telemedicine Social Worker