Job Details
Job Location
Corporate Office - Cleveland, OH
Position Type
Full Time
Job Category
Finance
Description
Job Summary :
The Senior Fraud Analyst is responsible for identifying, analyzing, and mitigating internal and external risks to protect the organization's assets, operations, reputation, and compliance posture. This role plays a critical part in developing and executing risk management strategies and conducting risk assessments across merchants and portfolio.
Key Responsibilities :
- Monitor, analyze, and detect fraudulent activities within the EMS portfolio.
- Monitor key risk indicators (KRIs) and produce regular risk reports for senior leadership.
- Collaborate with senior leadership to mitigate risks and ensure policy alignment.
- Participate in or lead investigations into merchants and portfolio risk events or near-misses.
- Support risk governance and help prepare materials for risk committees and board reporting.
- Train and mentor junior fraud analysts to build a strong fraud detection and prevention team.
- Stay current with industry trends, regulations, and emerging risks.
Qualifications :
Education & Experience :
5-8 years of experience in fraud analysis within the payments or financial services industry.Skills :
Strong analytical and problem-solving skills.Strong understanding of payment processing systems and fraud types (e.g., account take over, chargebacks, synthetic identity, phishing)Familiarity with fraud management platforms (e.g., Aperia, Fraud.net, or proprietary tools).Excellent communication skills.