Director Remediation, Operational Design & Change Management

Director Remediation, Operational Design & Change Management

This Director Remediation, Operational Design & Change Management is a key member of the TDS US Finance Transformation Team. The role is a newly created role responsible for leading and managing change initiatives within the Finance function to evaluate and enhance the operational design of organizational structure, drive process improvements and ensure the successful delivery of transformation projects, remediation deliverables and system implementations. This role will partner closely with Finance leadership, governance and control teams, business stakeholders, and project teams to drive adoption, minimize resistance, and ensure Finance teams are fully prepared for change.

Strategic :

• Serve as team's change agent, questioning BAU, leveraging team knowledge and talent to streamline, enhance, and elevate process and regulatory execution.
• Design and develop robust processes with enhanced documentation, governance & control, simplification, and automation where applicable.
• Develop and implement change management strategies and plans that maximize adoption and minimize resistance.
• Partner with Finance leadership and other key governance and control functions to identify change impacts, risks, and dependencies across people, processes, and systems.
• Create and deliver communication strategies to ensure stakeholders are informed, engaged, and aligned with transformation initiatives.
• Design and execute training and upskilling programs to prepare Finance staff for new systems, processes, and tools.
• Collaborate with project teams to embed change management activities into project plans.
• Measure the effectiveness of change initiatives through adoption metrics, feedback, and performance indicators, adjusting strategies as needed.
• Function as a trusted advisor to Finance leaders, providing guidance on best practices for driving behavioral, cultural, and operational change.
• Build strong relationships across business functions to support smooth change adoption.
• Foster a continuous improvement mindset within the Finance organization.

Finance Change Management Responsibilities :

Education & Experience :

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

The Director Finance TDS oversees a significant Business Finance unit / specialized Finance function / operational group or centre of expertise that provides analysis, reporting, guidance and advice to various internal stakeholders and external parties.

Depth & Scope :

Education & Experience :

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%