Desktop Support Technician

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TEKsystems is seeking a Desktop Support Technician for one of our clients. This is a onsite hands on opportunity.

Top Skills' Details

• Hardware / software troubleshooting experience.
• Ability to walk approx. 5miles per day on foot and lift 30lbs. Will be using carts in buildings, supporting end-users, at the SLC site location(s)
• Strong Documentation and written skills using ticketing tool for Knowledge Base (KB), Ticket tracking and Ticket Escalation.
• Ideally looking for candidates that have built laptops from scratch, are very familiar with skeleton components of hardware, can troubleshoot bluescreens, etc.
• Have you installed and / or upgraded Microsoft Office / O365 applications to devices.

Shift : Monday - Friday, 7 AM - 4 PM

Daily Responsibility

End-User Daily operation support.

On-site computing support that is responsible for three building at the Salt Lake City Plant.

Resolve end-users emergent issues in support of specific manufacturing operations.

Reimaging and supporting various technologies and laptops.

Provide prompt response to IT service requests via phone and desk-side customer support

Routinely patrol the factory and flight line stalls in search of IT issues to pro-actively resolve issues.

Create draft documentation to be submitted for approval and add to the team (KB)Knowledge Base(HPSM) as solutions are identified.

Research, conduct troubleshoot and resolve PC, LAPTOP, Printer, Network (Wired / Wireless) and Windows Issues.

Preparation of flight-line installs for new PC Installations

Support troubleshooting of printing issues

Will be working in a factory and office environment. Using established processes, and perform software and some hardware break / fix support.

Documenting new processes that are currently being done but have not been documented.

Disconnecting and reconnecting computing equipment and networking equipment.

Helping customers via phone, in person and remotely.

1-2 yrs experience troubleshooting basic networking issues.

Be able to provide direction and assistance to teammates

Provide end-user technical support services within the factory and office environment.

Pay And Benefits

The pay range for this position is $17.00 - $17.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

Workplace Type

This is a fully onsite position in Salt Lake City,UT.

Application Deadline

This position is anticipated to close on Jul 9, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

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