Shift Manager

STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!

We have exciting times ahead! We are
looking to expand our leadership team at our Schillinger store and looking for
the right individual to join us as we set goals and break records in 2026.

This
role is responsible for overseeing daily operations during specific shifts,
including managing staff, ensuring customer satisfaction, and handling
administrative tasks like scheduling, inventory, and cash management. Key
duties involve supervising and training employees, resolving customer
complaints, maintaining cleanliness and safety standards, and ensuring
operational efficiency to meet company goals. This role requires strong
leadership, communication, and problem-solving skills.

Key
responsibilities

·
Staff and operations management:

o Supervise and
coordinate staff activities to ensure smooth operations while maintaining
operational goals and KPI targets in the areas of YOY sales growth, COGS and
labor management, guest satisfaction, drive-thru times, GOLD Standard audits, operational
processes and regular maintenance.

o Train new hires
and provide ongoing coaching to the team.

o Monitor
employee performance and enforce company policies.

·
Customer service:

o Ensure
high-quality customer service and guest satisfaction.

o Address and
resolve customer complaints and conflicts effectively.

·
Inventory and stock management:

o Monitor
inventory levels and ensure stock is available.

o Manage stock
discrepancies, food waste, and product rotation.

o Oversee
receiving of products and supplies.

·
Financial and administrative tasks:

o Manage cash
handling, reconcile the cash register, and process transactions.

o Ensure
compliance with health, safety, and sanitation regulations.

o Communicate
with upper management about shift performance and issues.

o Troubleshoot
and resolve issues with point-of-sale (POS) systems or other tech.

Required skills
and qualifications

·
OPEN
AVAILABILITY

·
RELIABLE
TRANSPORTATION

·
Strong
leadership, communication, and interpersonal skills.

·
Ability
to work in a fast-paced environment and multitask effectively.

·
Experience
in a supervisory role, preferably within the food service industry.

·
Knowledge
of food safety and sanitation regulations.
ServSafe will be required within the first 30 days.

·
Problem-solving
abilities and quick decision-making skills.

Benefits:

·
This
position may be hourly or salary depending upon the candidate

·
Salaried
managers quality for vacation/PTO

·
Work
week will be between 40-50 hours per week

·
Training
period will be between 3-6 weeks

SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!