Underwriting Specialist

Underwriting Specialist

Payabli's mission is to enable any software company to become a payments company through its payment infrastructure and monetization platform. With Payabli, software companies can make payments a core part of their business model to drive revenue, enhance customer lifetime value, and boost enterprise value. Our Founders are Serial Entrepreneurs who have built and scaled successful technology companies like RevoPay (Acquired), Seamless.com (IPO), and ServiceTitan. We are backed by top venture capital investors Fika Ventures, Bling Capital, and TTV Capital.

As an Underwriting Specialist at Payabli, you will be instrumental in protecting the company by rigorously assessing the creditworthiness and risk profiles of potential clients. Your thorough evaluations and due diligence will help identify and mitigate potential risks, ensuring adherence to regulatory standards and company policies. By preventing fraud, reducing financial exposure, and maintaining robust risk management practices, you will safeguard the company's financial health and uphold its reputation in the industry.

Job Overview :

Payabli is seeking a detail-oriented and analytically minded Underwriting Specialist to join our CRU team. In this role, you will be responsible for reviewing and analyzing merchant applications to determine their risk profile and processing eligibility. You will work closely with senior team members to assess high-risk accounts, optimize underwriting workflows, and provide exceptional communication and guidance to applicants. This is a high-impact role ideal for someone who thrives in fast-paced fintech environments and is passionate about managing financial risk while supporting business growth.

Key Responsibilities :

• Application Review & Risk Assessment
• Conduct thorough analysis of merchant applications, including financial statements, processing history, and KYC documentation.
• Verify business legitimacy through entity formation documents, EIN verification, and ownership structure validation.
• Evaluate creditworthiness, processing behavior, and potential exposure risk for both credit card and ACH transactions.
• Flag and escalate high-risk or unusual business models to the Director of CRU for deeper review.
• Maintain comprehensive documentation of underwriting decisions, ensuring compliance with internal policies and regulatory standards.
• Client Communication & Guidance
• Interact with merchants to gather missing information, clarify discrepancies, or provide feedback on required improvements.
• Respond promptly and professionally to application-related inquiries and proactively guide applicants through the process.
• Educate merchants on underwriting expectations and provide tailored advice on best practices for application success.
• Internal Collaboration
• Partner with Compliance and Risk Analysts to support deeper risk investigations or chargeback-related assessments.
• Collaborate with CRU leadership to refine risk models, underwriting criteria, and approval matrices.
• Mentor and support junior team members by reviewing applications, offering feedback, and leading knowledge-sharing sessions.

We'd love to hear from you if you :

We think you'll love being part of our team because :

We're a values driven company that cares deeply about our team, partners, and customers. Our north star values are :

What we can offer you :

Payabli is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.