Associate Director, Research Account Management

Overview

Make a difference in a sector that matters to us all. EAB is a special place to work. You'll find motivated employees, growth opportunities, and a deep commitment to our partners. We pride ourselves on hiring the best people—not just for the job, but for the firm and the future of education.

Associate Director, Research Account Management

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that\'s why we are always working to make sure our employees love their jobs and are invested in their communities. See how we\'ve been recognized for this dedication to our employees by checking out our recent awards.

Role

Associate Director, Account Management (Research)

Our staff represents EAB’s commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner’s needs, while balancing EAB interests.

Primary Responsibilities

Industry and Content Knowledge

• Develops general knowledge of major players in higher education industry
• Understands EAB’s point of view on sector issues & develops general knowledge of EAB offerings (across research, technology, and enrollment services)
• Develops deep knowledge of EAB Research product and services
• Diagnoses partner needs in partnership with Partner Success, mapping needs to EAB Research offerings to paint a vision for forward partnership
• Develops and maintains knowledge of partners’ contracting processes, budget cycles, and decision-making processes and players
• Understands partner internal politics and key influencers and uses to inflect renewal outcomes
• Understands partner financial situation and incorporates into renewal strategy

Communication

Risk Identification & Mitigation

Renewal / Contracting Process

Business Reporting & Administrative

Time in market (in person)

Basic Qualifications

Ideal Qualifications

If you\'ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other\u2019s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation

The anticipated starting salary (base) range for this role is $63,000 - $89,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include :

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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