Sales & Marketing Administrator

Our client, a global manufacturer of precision sheet-metal products, has an immediate need for an experienced Sales & Marketing Administrator, to join their winning team in Akron. Our candidate of choice will serve as the front line for all sales and marketing activities with the company, providing essential administrative and coordination support across multiple functions. You will manage the full lifecycle of domestic and international machine orders – from order entry through shipment and delivery – and ensures seamless communication between customers, sales representatives and internal departments. In addition to managing orders, the Sales and Marketing Administrator supports sales operations by preparing quotations and other sales documentation within the company’s ERP and CRM software as directed. KEY RESPONSIBILITIES : Answer and respond promptly and professionally to inquiries from sales representatives and customers via phone and email regarding quotations, order status, shipments, and documentation. Monitor Salesforce CRM for customer inquiries and generate sales and marketing reports as directed. Prepare and maintain quotations for machines, tooling, software, and freight as requested by customers or sales representatives. Maintain and update machinery price books and quotation systems as product offerings or pricing changes occur. Process and distribute order acknowledgments to customers, sales representatives, and internal departments. Issue and manage change orders, including shipment date revisions, item additions or deletions, and “ship to” modifications. Communicate changes across Sales, Accounting, Service, and Manufacturing departments. Maintain complete and organized machine order files for all active and completed orders. Review and validate freight invoices. Collaborate with international sales offices to manage global shipments. Participate in regular shipping meetings to review schedules, update delivery timelines, and communicate order status changes to sales personnel and customers. Coordinate shipping instructions with Production Control and Manufacturing to align production and delivery schedules. Assist with coordination and planning of company and customer facing events. Support financial documentation such as processing daily invoicing for machine orders. Perform additional duties as assigned to support the sales administration and logistics functions. KEY REQUIREMENTS : Associate’s degree in business administration or a related field Minimum of five years of sales administration, order management, or logistics coordination experience. Prior experience in a B2B manufacturing or capital equipment sales environment Knowledge of logistics coordination, import / export compliance, or supply chain procedures Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Proficiency in ERP systems (ERPLN preferred), CRM (Salesforce preferred) WE OFFER : Medical, dental, and vision Life insurance for employees / dependents Short and long term disability coverage Health Savings Account (HSA) 401(k) savings plan with company match and profit share Paid time off and holidays Ongoing training and professional development Opportunities for career advancement Please apply today to be immediately considered for the role! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!