Customer Operations Representative

A company is looking for a Customer Operations Representative to support customer service operations in the Midwest region.

Key Responsibilities

Manage customer orders from entry to invoicing, ensuring fulfillment expectations are met

Proactively identify and resolve issues related to customer order fulfillment

Develop and maintain customer relationships to anticipate needs and provide proactive service

Required Qualifications

High School Diploma / GED

2 - 4 years of comparable customer service experience

Proficient skills in Microsoft Office (Excel, Outlook, Word)

Proficient knowledge of Salesforce and order entry systems like JDE E1 and SAP