The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.
This is a full-time position working M-F between the hours of 8 : 00 am - 4 : 30 pm out of our Plymouth Maple Grove and Robbinsdale Brooklyn Park & Blaine locations.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions :
- Provide communication and liaison between providers and patients
- Build Physician schedule and maintain scheduling template
- Schedule patient appointments surgeries and diagnostic tests.
- Obtains referral and / or authorization requirements per insurance guidelines.
- Provide follow up to patient inquiries contacting provider as necessary
- Process mail and correspondence
- Coordinate the transmission and acquisition of patient records
- Maintain Physician schedule communicating changes appropriately
- Additional functions may include :
Transcription or medical scribing
Assist in clinic with rooming etc.Assist physician with legal practice etc.Any and all other duties as assignedEducation and Experience Requirements :
High school diploma / GED or equivalentAdministrative or medical office experience preferredMedical terminology knowledge strongly preferredTranscription experience where applicableCustomer service experienceBenefits & Compensation :
Actual starting pay will vary based on education skills and experience.A $1500.00 sign-on bonus will be offered payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâ here.Essential Requirements :
Ability to :
Comply with company policies procedures practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)Demonstrate prompt and reliable attendanceWork in the clinic office or surgery center during business hoursTravel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be requiredWork at an efficient and productive pace handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems establish facts and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and communicate on and operate the phone systemWork independently with minimal supervisionTravel to other work locations if requiredPerformance Expectations i-Healths Core Values :
Integrity- Do the right thing and take responsibility for what you do and sayService - Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose committed effort and skillful execution to exceed expectationsInnovation- Identify progressive solutions that improve service teamwork efficiency and / or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions :
Clinic / office / surgery center settingNotes :
Infinite Health Collaborative (i-Health) is an Equal Opportunity / Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here : position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.Required Experience :
IC
Key Skills
Senior Care,Hoyer Lift,Medical office experience,Dementia Care,Home Care,Nursing,Alzheimers Care,Administrative Experience,Meal Preparation,Medication Administration,Memory Care,Tube Feeding
Employment Type : Full-Time
Experience : years
Vacancy : 1