Head of AI Product

Head Of Ai Products

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

We are seeking an exceptional leader to serve as the Head of AI Products, overseeing the vision and strategy for all AI-driven products and platforms across our enterprise. This pivotal role is responsible for delivering transformative, compliant, and highly reusable AI solutions that power next-generation digital experiences for millions of customers and employees stay ahead of constantly evolving economic, competitive, technological, and customer needs. This role will own the future of how one of America's largest banks leverages AI to serve customers, manage risk, and transform operationsdelivering scalable, reusable, and extraordinary digital experiences at unprecedented scale.

The Head of AI Product will have overall responsibility of enterprise-wide AI portfolio across all business lines and will define, lead, and scale strategies for all AI-powered products across the bank. This executive-level role will be responsible for delivering transformative and reusable AI capabilities and ensuring best-in-class digital experiences for customers and employees, all while maintaining the highest standards of security, compliance, and operational excellence. This role will also lead the Customer Success function for the AI Center of Excellence (CoE), ensuring that the bank's AI investments deliver measurable business value, accelerate adoption, and empower all business lines to capitalize on AI capabilities.

Key Responsibilities

• AI Product Vision & Strategy
• Drive Digital Experience Excellence
• Lead the Product Lifecycle
• Build and Drive for Reusability
• Cross-Functional Leadership
• Champion Governance, Ethics & Responsible AI
• Performance Management & Continuous Improvement

Basic Qualifications

Demonstrated experience building internal AI platforms, reusable assets, and productizing AI across business lines Highly strategic, able to distill and articulate AI vision while executing detailed, operational plans Collaborative, influential leader of large cross-functional teams; adept at managing up, down, and across organizational boundaries Change agent comfortable challenging status quo, overcoming institutional inertia, and building digital / AI-savvy cultures Significant Artificial Intelligence experience including successful delivery, with quantifiable impact, in banking or the financial sector Regulatory & AI Ethics Knowledge : Familiarity with data governance, regulatory compliance, and responsible AI practices 5-10 years of professional experience in banking or the financial sector The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week. Chicago is the required office location for this role. Willingness, desire and ability to travel 25-30% domestically

Preferred Skills And Experiences

Proven successes in delivering enterprise-scale AI product portfolios (preferably in top-tier financial services), including successful AI transformations in highly regulated environments. Deep understanding of banking, operations, risk, and compliancepairing technical fluency with business and regulatory acumen.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.