Night Audit Supervisor

The Delta by Marriott Richmond Downtown is looking for a Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-time employees)
• 401K plan with company match (full-time and part-time employees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages

Responsibilities

Respond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met

Document any guest accidents by completing the accident report form

Maintain all areas of the front desk

Other duties as assigned

Qualifications

High School diploma / GED required

Previous Supervisory experience in hospitality preferred

Customer service experience required

Experience handling cash, credit card procedures, and use math concepts

Attention to detail and organized

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.