Forward Deployed Engineer (FDE)

Location 📍 : Sydney, Australia (Hybrid - Travel to customer office)

About Us 🚀

At Relevance AI, we’re building the home of the AI workforce.

Our mission is simple : empower every team to delegate meaningful work to AI agents that think, act, and collaborate like experts.

With Relevance AI, anyone can create and manage intelligent agents that handle workflows, decisions, and collaboration - all within one unified platform. Our technology already powers industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them scale excellence across operations, marketing, and sales.

We’re backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, and raised our Series B in April 2025 to accelerate growth and push the boundaries of agentic automation.

Headquartered in San Francisco and Sydney, we operate on a hybrid model and thrive on curiosity, collaboration, and execution - we move fast, think big, and win together.

This year, we were proud to be named ’s #1 Startup in Australia.

If you want to define how the world works with AI, join us.

The Role 🥳

As a Forward Deployed Engineer , you will work hand‑in‑hand with our most strategic enterprise customers to drive adoption, expansion, and real‑world impact with our AI platform.

You will embed directly with client teams, sometimes spending weeks or months on‑site, to understand their workflows, prototype solutions, and deploy high‑value use cases that accelerate their transformation.

Acting as the bridge between pre‑sales and post‑sales, you will collaborate with Account Executives to uncover new opportunities, deliver technical implementations, and ensure customers realize lasting value. This is a hands‑on, consultative, and deeply technical role that combines engineering rigor with customer empathy and business acumen.

Your impact💥

• Serve as the dedicated FDE for strategic enterprise accounts, embedding directly with customer teams to drive adoption and measurable outcomes.
• Partner with Account Executives, Solution Engineers, and other team members to identify, design, and implement new AI‑driven use cases that expand customer value and product consumption.
• Own the end‑to‑end delivery lifecycle, from scoping and technical demonstrations to integration, deployment, and ongoing optimization.
• Build, iterate, and deploy data workflows and API‑based solutions using Python, GenAI models, and our platform’s SDKs.
• Develop strong, multi‑threaded relationships across large organizations, from end users to senior stakeholders, to influence adoption and uncover expansion opportunities.
• Communicate clearly and consistently with internal teams, providing visibility into account health, technical progress, and growth potential.

What We’re Looking For 🧠

Why Join Us? 🌟

Benefits ✨

Work Authorization : At this time, we are not able to sponsor visas or transfer immigration status for candidates applying to U.S.-based roles. You must be authorized to work in the United States without current or future sponsorship.

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