Regional Coding Operations Manager
This position is incentive eligible. The Regional Coding Operations Manager is responsible for assisting in the development and evolution of the overall strategy for Physician Services Coding Operations. The RCOM is responsible for oversight of all CSG coding operational processes and workflow, including but not limited to, practice acquisitions, provider clinical documentation improvement, practice coding processes, and division relationship management as applicable. The RCOM assists the Regional Coding Operations Director with the oversight and implementation of Coding Operations operational planning, service commitment, budgets, workflow processes and internal controls. As the RCOM, this person serves as a key promoter of Coding Operations and is responsible for setting the tone of Coding Operations as a service organization, continuously seeking to understand, meet, and exceed customer expectations and needs. This role supports HCA Gulf Coast Division so candidates must live in or relocate to the Houston, Texas area. Travel within division is required.
Job Summary
Provides coding and documentation improvement education to Providers. Assists the Director Coding Operations Division Support in reviewing progress against business case expectations and operational metrics to ensure that financial and operational risks are properly managed. Works with the division operations team and CCU team on practice implementation / acquisition activities and projects. Leads key communication efforts with practice staff, providers, and Division Leadership. Provides direction and guidance to the practice management and Division Leadership teams to ensure accurate and efficient coding processes. Physician Services Coding Operations works with Central Coding Unit (CCU) to identify and resolve issues. Works collaboratively with each practice and division leadership team to ensure customer satisfaction and efficient coding work processes. Assumes a lead role for innovation, knowledge sharing and leading best practice identification. Manages coding education for practice management and practice / division staff. Contributes to the development of strategic direction for Coding Operations. Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement". Must be willing to be present within physician practices daily to include minimal overnight travel.
Education
Bachelor's Degree preferred. Must be a Certified Coding Specialist (CCS), Certified Coding Specialist - Physician (CCS-P), RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator) through AHIMA (American Health Information Management Association) or AAPC's (American Academy of Professional Coders) Certified Professional Coder (CPC) credential or Certified Professional Coder - Hospital (CPC-H) or Certified Risk Adjustment Coder (CRC)
Experience
Experience with Cerner and eClinicalWorks (eCW) is strongly preferred. Minimum 7 years professional fee coding and revenue cycle operations experience strongly preferred. Minimum 5 years health care management / leadership experience required.
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include : comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, free counseling services, 401(k) Plan with a 100% match, Employee Stock Purchase Plan, family support, referral services, consumer discounts, retirement readiness, education assistance, time away from work program, Employee Health Assistance Fund, colleague recognition program.
Operation Manager • Houston, TX, US