Inside Sales Associate

Job Description

Job Description

Job Title : Inside Sales Associate

Company : Security Equipment Supply, Inc. (SES)

Location : Grand Rapids, MI

Job Type : Full-Time | Non-Exempt

About Security Equipment Supply (SES)

Security Equipment Supply (SES) is a second-generation, family-owned distributor of low-voltage electronics. Since 1982, we've grown to 16 locations across 11 states, delivering trusted solutions in access control, fire and life safety, surveillance, home entertainment, and more.

We’re in a transformative phase—modernizing operations, investing in technology, and enhancing customer and employee experiences. SES is committed to growing talent from within and creating meaningful career paths across the organization. Most roles are hybrid, providing flexibility while driving impact.

At SES, we don’t just work here — we care for what we’ve built and the people we work with.

Live the SES Way : Family

• Respect
• Celebration
• Excellence
• Integrity

Work the SES Way : Curiosity

Position Overview

Live the motto of “The Difference is the Way We Do Business” by serving existing and potential customers through facilitating sale of products / solutions and maintaining up to date industry knowledge. Always represent SES by providing exceptional customer service whether over the phone, by email, through our eCommerce channel, or in person. Seek to help our customers grow their businesses profitably, while increasing throughput to help SES attain our goals.

What You’ll Do

Required Skills

Required Education and Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without reasonable notice.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard software suite(s), such as the ERP (Enterprise Resource Planning) system, and the Microsoft Suite of products.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use of hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and / or move objects up to twenty-five pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Why Join SES?

Next Steps

As part of our hiring process, we invite you to complete a brief personality survey to help us understand how you work best.

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Be part of a growing company where your work matters, your growth is supported, and your success is celebrated.