Job Description
Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!
About This Opportunity
We're seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.
What You'll Do
- Technical Service & Installation : Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
- Customer Consultation : Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
- System Optimization & Troubleshooting : Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose / resolve system issues through remote support technologies and on-site interventions
- Documentation & Compliance : Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
- Territory Management : Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery
What We're Looking For
Education & Experience :
Technical degree / diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.2-5 years of experience in instrumentation & electronics, plant operations / maintenance, or equivalent technical trainingFamiliarity with water treatment processes and industrial equipment preferredA full valid driver's license and willingness to travel (a learner's permit or G1 / G2 class will not qualify)Key Characteristics :
Strong troubleshooting abilities for electrical and mechanical systemsExcellent communication and customer service skillsSelf-motivated with ability to work independently and manage multiple prioritiesSafety-minded approach with ability to work in various industrial environmentsPhysical ability to lift 30-50 lbs and perform precision workComputer proficiency and mathematical skills for technical analysisWhat Success Looks Like
Consistently deliver high-quality technical service that exceeds customer expectationsSuccessfully complete installations, commissioning, and troubleshooting projects on timeBuild strong customer relationships through technical expertise and professional serviceMaintain safety standards and compliance in all industrial environmentsContribute to territory growth through technical excellence and customer satisfactionDemonstrate continuous learning and adaptation to new technologiesWhy Veolia?
Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries. This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.
Ready to make a difference in water treatment technology while advancing your technical career? Apply today!