At Heartland Family Service we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities and like a fast pace collaborative and team oriented environment then Heartland Family Service is the agency for you.
S UMMARY DESCRIPTION OF WORK
This case manager will serve as a direct care staff / case manager in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to residents as a part of the 24-hour direct care staff as well as case management services for assigned families. The case manager will be part of the team that provides education and support programming for women their children and family members.
Compensation : between $17.95 and $21.40 per hour (wage is determined by total years of relevant experience)
Work Schedule : 40 hours per week (a four day work-week with combination of day evening and weekend hours)
Click to see benefits and company perks
MINIMUM QUALIFICATIONS
One to twoyears experience in human services field preferred
Alcohol / drug abuse experience preferred but not required
Valid drivers license / acceptable driving record
Essential Duties and Responsibilities
Works as a team member with other program staff to provide trauma-informed care to clients.
Networks with community providers and other agency programs in order to assist clients in accessing needed community resources.
Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care.
Advocates for clients in the community.
Able to work independently with little supervision.
Maintains required records and statistical information.
Displays a courteous and caring attitude at all times to the clientele volunteers and visitors of the Agency.
Cooperates and collaborates with program area staff volunteers and other Agency staff.
Abides by all specific program and Agency procedures policies and requirements.
Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and / or visual media.
Required Experience :
Manager
Key Skills
Construction Experience,Lean,Management Experience,Process Improvement,Conflict Management,Experience Administering Injections,SAP EWM,OSHA,Fireworks,Guest Services,Knowledge Management,EHS
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 17 - 21
Family Case Manager • Council Bluffs, Iowa, USA