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Sales and Marketing Director
Sales and Marketing DirectorOakwood Village • Madison, Ohio, USA
Sales and Marketing Director

Sales and Marketing Director

Oakwood Village • Madison, Ohio, USA
23 days ago
Job type
  • Full-time
Job description

MISSION STATEMENT

We are Called to serve a thriving community of seniors that live with dignity connection and purpose.

CORE VALUES

Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values :

  • Compassion : We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.
  • Faith : We have a commitment to remain true to the vision and mission of Oakwood.
  • Inclusion : We include everyone. We welcome opinions and strive to consider different perspectives to create fair welcoming and accessible experiences for all.
  • Integrity : We work to be transparent and fair. We act with honor and respect for our residents their families and our co-workers.
  • Dedication : We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.

ESSENTIAL RESPONSIBILITIES (including but not limited to) for the Sales and Marketing Director :

Sales Leadership & Census Management

  • Drive occupancy and census growth across Independent Living Assisted Living and Memory care.
  • Oversee coach and support a five-person sales team responsible for managing the full sales pipelinefrom inquiry to waitlist to closing.
  • Serve as a working manager actively participating in sales efforts and providing backup coverage for counselors as needed.
  • Monitor and analyze sales metrics forecasting and conversion rates adjusting strategies to ensure targets are met.
  • Oversee and participate in the management of the community waitlist ensuring timely communication and accurate tracking.
  • Act as the first point of contact for contract-related questions from prospective residents current residents and staff members ensuring clarity consistency and compliance with organizational standards.
  • Support major sales initiatives including the lease-up of new builds.
  • Marketing & Outreach

  • Oversee execution of social media event promotion and on-the-ground marketing activities.
  • Partner with the CMO on advertising campaigns content development and reporting.
  • Gather sales team insights to inform messaging and marketing initiatives.
  • Represent the organization at community events outreach activities and networking opportunities.
  • Collaboration & Leadership

  • Partner closely with the CMO and other campus leaders to align census strategies with organizational goals.
  • Ensure consistency in communication and brand standards across marketing channels.
  • Contribute to a culture of hospitality teamwork and mission-driven service.
  • ESSENTIAL QUALIFICATIONS

  • Demonstrated ability to meet or exceed occupancy / census goals.
  • Strong working knowledge of Microsoft Office Suite (Word Excel PowerPoint Outlook).
  • Proficiency with marketing tools such as CRM systems Social media platforms and Analytics tools
  • Working knowledge of Email marketing platforms Basic design tools
  • Excellent communication presentation and relationship-building skills.
  • Strong organizational and analytical abilities.
  • Ability to balance strategic leadership with hands-on execution in a lean environment.
  • EXPERIENCE EDUCATION AND / OR TRAINING for the Sales and Marketing Director

  • Bachelors degree in Marketing Communications Business or related field (or equivalent experience).
  • 5 years of experience in sales leadership preferably in senior living Real Estate or other related service industry.
  • Required Experience :

    Director

    Key Skills

    Sales Experience,Marketing,Hotel Experience,Hospitality Experience,Assisted Living,Management Experience,Revenue Management,Sage,Salesforce,Sales Management,Team Management,Memory Care

    Employment Type : Full-Time

    Department / Functional Area : Marketing

    Experience : years

    Vacancy : 1

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    Sales And Marketing Director • Madison, Ohio, USA

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