Customer Service Representative - State Farm Agent Team MemberBrian Harris - State Farm Agent • Federal Way, WA, US

Customer Service Representative - State Farm Agent Team Member

Brian Harris - State Farm Agent • Federal Way, WA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Benefits :

401(k) matching
Company parties
Health insurance
Signing bonus
Training & development
Vision insurance

Requirements : Must possess licenses in property, casualty, life, and health insurance. Fluency in Spanish is essential. Benefits include a 401k match of up to 5%, along with paid medical and dental coverage.

ROLE DESCRIPTION : As a Customer Service Representative - State Farm Agent Team Member at Brian Harris - State Farm Agent, you will create outstanding customer experiences that contribute to the success of our insurance agency. Your attention to detail, commitment to customer service, and passion for helping others make you an ideal candidate. You will have the opportunity to advance your career by addressing customer inquiries, collaborating with fellow agency team members, and anticipating the needs of the community you serve.

We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek. We foresee internal growth opportunities for motivated and sales-oriented individuals.

RESPONSIBILITIES :

Respond to customer inquiries and provide policy details.

Assist clients with policy modifications and updates.

Process insurance claims and ensure timely follow-ups with customers.

Keep accurate records of all customer interactions.

QUALIFICATIONS :

Strong communication and interpersonal skills.

Detail-oriented with the ability to manage multiple tasks.

Previous experience in customer service is preferred.

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Representative State • Federal Way, WA, US