Talent.com
Assistant General Manager (AGM)

Assistant General Manager (AGM)

AG Bells IBlanchester, Ohio, United States, 45107
30+ days ago
Job type
  • Full-time
Job description

Taco Bell Assistant General Manager (AGM)

Ampler dba Taco Bell is seeking an Assistant General Manager.

SCHEDULE(S) :

  • 6 : 00am - 11 : 00am
  • 11 : 00am - 2 : 00pm
  • 2 : 00pm - 5 : 00pm
  • 5 : 00pm - 8 : 00pm
  • 8 : 00pm - 11 : 00pm
  • 8 : 00pm - 3 : 00am
  • 11 : 00pm - 3 : 00am

JOB DESCRIPTION :

The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving customer satisfaction and maintaining processes and discipline around P&L to run Premier Operations. The incumbent is a proven leader and makes advances in shaping the culture of the restaurant, coaching, teaching, problem solving and driving excellence around core operation procedures to run Premier Operations.

The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AGM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The AGM has full accountability for restaurant operations in the absence of the Restaurant General Manager (RGM). An AGM should be able to work long and / or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager (RGM) and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.

RESPONSIBILITIES :

Ensuring Consistent Customer Satisfaction

  • Personally demonstrates positive interaction with customers
  • Ensures that customer issues are resolved immediately
  • Assists RGM by coaching the management team on the proper execution of CHAMPS
  • Assists the RGM with scheduling toensure the right number of people, at the right time and in the right place to take care of customer needs
  • Has knowledge of area competitors and can be BEST ON THE BLOCK
  • Assists RGM to teach management team how to effectively train Team Members through training process
  • Developing People

  • Partners with RGM in completing andexecuting the bench plan process effectively
  • Uses Learning Zone and other Training Resources to help the RGM build and retain strong teams
  • Follows up toensure Team Member training is completed and current
  • Supports the RGM to recruit and select Great Team Members
  • Collaborates with RGM to evaluate and develop Team Members
  • Develops other AGM2 and AGM3 candidates
  • Builds capability and flexibility through cross training
  • Leadership and Culture

  • Demonstrates positive energy to drive and motivate the team
  • Champions and role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within the store
  • Coaches the team to resolve problems rather than reacting to them
  • Mentors other AGM levels as well as team members
  • Partners with RGM to determine ways to make the restaurant a great place to work
  • Partners with RGM to find ways to improve restaurant performance
  • Decision Making

  • Possesses strong analytical / decision making skills
  • Quick to see core issues in complex situations
  • Addresses broader restaurant problems beyond shift issues
  • Able to solve problems and make decisions in the RGM's absence
  • Identifies problems using reports, generates ideas to resolve and executes the solution
  • Communication

  • Communicates effectively with Customers, Team Members, RGM, AGM and AC
  • Displays strong oral / written communication skills
  • Displays strong interpersonal / conflict resolution skills
  • Provides clear direction
  • Leads manager meetings at times to support RGM
  • Recognition

  • Utilizes and encourage recognition tools to show appreciation to the team
  • Encourages Team Members and Managers to recognize and appreciate others
  • Creates incentives to challenge team to reach shift goals
  • Plans and executes store level recognition program
  • Time Management

  • Plans and organizes so that all Brand processes and routines are completed during the shift
  • Delegates work and follows up ensuring completion
  • Completes additional work as assigned by RGM
  • Act Like an Owner

  • Assists Profit & Loss management by following Brand procedures
  • Partners with RGM to ensure staffing levels are in place to grow top line sales
  • Oversees proper product preparation, rotation, portioning, cooking and holding times
  • Partners with RGM to analyze the financial performance of the restaurant to understand trends and how the restaurant compares with competitors
  • Assists RGM with facility maintenance and ensures health and safety standards are followed at all times
  • Assists RGM to manage restaurant budget
  • WORK PERKS & BENEFITS PACKAGE INCLUDES :

  • Competitive pay
  • Up to 4 week of PTO
  • Free meals
  • Unlimited drinks
  • Same day instant-pay options
  • Recognition awards
  • Flexible schedules
  • Growth opportunities
  • Annual performance reviews
  • Paid GED programs
  • Incentive contests
  • Community volunteer events
  • Medical and dental for qualifying Team Members
  • Live Mas Scholarship
  • Discounts – cell phone bills, clothes, restaurants, prescriptions
  • Shoes for Crews employee payroll deduction plan
  • Monthly bonus plan
  • Audit bonus
  • QUALIFICATIONS :

  • Previous management or 2+ years of customer service / fast food experience (highly preferred)
  • High School Diploma or GED (highly preferred)
  • Reliable transportation
  • Good communication skills
  • Must pass background check criteria
  • Safety-focused, punctual, team oriented, respectful, and motivated
  • Must be open to work weekends and holidays as needed
  • Arrive to work on time
  • Flexible scheduling
  • Follow procedures regarding operation of restaurants equipment
  • Regular access to personal vehicle
  • Able to lift up to 25 lbs and carry up to 30 feet
  • Able to push / pull up to 90 lbs up to 30 feet
  • Able to stand and walk for the majority of shift
  • Follow cash handling safety and security procedures
  • Adhere to Company and City / State / US Safety requirements
  • Knowledge of and compliance with Company and Brand HR policies and practices
  • Ability to read, count, and write to accurately complete all documentation
  • More about Ampler dba Taco Bell :

    Ampler Tacos, established in 2019, is more than a restaurant group. Our employees are family. We are committed to being World Class Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell locations. Ampler Tacos operates Taco Bell restaurants in the Cincinnati and Chicago areas. We are a growing organization always looking to hire talented team members.

    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

    PI453ca8d6212a-30511-38587196

    Create a job alert for this search

    Assistant General Manager • Blanchester, Ohio, United States, 45107

    Related jobs
    Assistant General Manager

    Assistant General Manager

    Skyline ChiliTaylor Mill, KY, US
    Full-time
    General Manager Job Description.Are you passionate about hospitality & Guest Service?.Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experienc...Show moreLast updated: 30+ days ago
    General Manager / Market Manager- Crawlspace Medic and Basement Pros

    General Manager / Market Manager- Crawlspace Medic and Basement Pros

    Home BrandsDayton, OH, US
    Full-time
    Quick Apply
    Are you a strong leader feeling like you've hit a wall in your career? Are you a forward thinking, big picture, independent driver? Do you see the world at a macro level but also possess the abilit...Show moreLast updated: 30+ days ago
    Assistant Manager-OAKWOOD-W665

    Assistant Manager-OAKWOOD-W665

    Wendy'sOakwood, OH, United States
    Full-time
    Families come in all shapes and sizes, that includes the Wendy’s family.As a member of the store Management Team, the Assistant General Manager has the same goal of taking care of our team, putting...Show moreLast updated: 18 days ago
    Assistant General Manager (AGM)

    Assistant General Manager (AGM)

    AG Bells ICincinnati, Ohio, United States, 45227
    Full-time
    Taco Bell Assistant General Manager (AGM).Ampler dba Taco Bell is seeking an Assistant General Manager.The Assistant General Manager (AGM) is a high level classification in this job series.Incumben...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Wendy'sMason, OH, US
    Full-time
    Restaurant Assistant General Manager.HAZA Foods of Northeast, LLC (franchisee of Wendy's) is seeking Restaurant Assistant General Managers with 1+ year of AGM experience in fast food / restaurant con...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Dave's Hot ChickenBeavercreek, OH, US
    Full-time
    The Assistant General Manager will support the General Manager coordinating, directing and planning everyday business operations. The Assistant General Manager is a team builder and helps provide s...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    McDonald'sDayton, OH, US
    Full-time
    Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Competitive pay from $49920 per year - $58655 per year plus cash incentives.Employee di...Show moreLast updated: 30+ days ago
    Assistant General Manager - Taylor Mill Skyline

    Assistant General Manager - Taylor Mill Skyline

    Skyline ChiliTaylor Mill, KY, US
    Full-time
    General Manager Job Description.Are you passionate about hospitality & Guest Service?.Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experienc...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Taco BellFairborn, OH, US
    Full-time
    Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc.Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Attaya Inc.Dayton, Ohio, United States, 45431
    Full-time
    Be eligible to work under all Federal, State, and Local laws.Be pleasant and have an upbeat personality.Be dependable, reliable and prompt. Be able to work as a member of a team.Has good and verifia...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    TP Ohio One LLCBeavercreek, Ohio, United States, 45431
    Full-time
    This job requires the General Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, fo...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager (Restaurant)

    Assistant General Manager (Restaurant)

    JobotNewport, KY, US
    Full-time
    Assistant General Manager (Restaurant) / High Pay / Great family ran business with well recognized franchise.This Jobot Job is hosted by : Scott Dennis. Are you a fit? Easy Apply now by clicking the ...Show moreLast updated: 30+ days ago
    First Assistant General Manager

    First Assistant General Manager

    Miller ManagementSpringboro, OH, US
    Full-time
    Quick Apply
    Miller Management, a Burger King franchisee, is seeking motivated Restaurant Managers and First Assistant Managers.As a First Assistant General Manager, you will be the second in command of the res...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Carrols CorporationXenia, Ohio, United States, 45385
    Full-time
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success.We’re ...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Burger KingEastgate, OH, US
    Full-time
    Quick Apply
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success....Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager (AGM)

    Assistant General Manager (AGM)

    Taco BellMilford, OH, US
    Full-time
    Assistant General Manager (AGM) Milford, OH.Taco Bell Assistant General Manager (AGM) Ampler dba Taco Bell is seeking an Assistant General Manager. Job Description : The Assistant General Manager (AG...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    PaneraDayton, OH, US
    Full-time
    Provide Assistant Manager services in Beavercreek, Ohio, United States learn more about this role and apply.Show moreLast updated: 10 days ago
    Assistant Manager

    Assistant Manager

    108 Wingz Inc.Dayton, Ohio, United States, 45449
    Full-time
    Be eligible to work under all Federal, State, and Local laws.Be pleasant and have an upbeat personality.Be dependable, reliable and prompt. Be able to work as a member of a team.Has good and verifia...Show moreLast updated: 30+ days ago