Security Console Operator

Position : Security Console Operator

Department : Venue Operations - Security

Reporting Relationship : Manager - Venue Security

Status : Full Time (Non-Exempt)

Position Summary

The Security Console Operator is responsible for ensuring the safety and security of the venue's physical infrastructure, assets, and access control systems. This role focuses on daily operational oversight of security technologies, procedures, and protocols to maintain a secure environment for guests, staff, and vendors. This position does not include supervisory responsibilities.

Primary Responsibilities

• Monitor and maintain physical security systems including surveillance cameras, access control, alarms, and perimeter protection.
• Ensure regular inspections of doors, gates, locks, and other physical barriers to ensure integrity and functionality.
• Ensure compliance with internal and external security protocols, standards, and regulations.
• Respond to and investigate security incidents, breaches, or alarms, documenting findings and escalating as needed.
• Respond in real time to emergency situations, including security breaches, alarms, and safety incidents.
• Maintain and troubleshoot security equipment to ensure optimal performance and uptime.
• Collaborate with venue operations and external security vendors to ensure alignment with safety protocols.
• Document and report security incidents, system malfunctions, and maintenance activities.
• Maintain accurate records of security activities, incident reports, and system maintenance logs.
• Support credentialing and access control for events, contractors, and deliveries.
• Stay current with industry best practices and emerging technologies in physical security.

Minimum Qualifications

Skills for Success

Essential Functions

Work Environment(s)

Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.