Group Tour Coordinator

Job Description

Job Description

Position Summary

Under general supervision of the Guest Experience Director and working directly with Guest Experience team and docents promotes and executes group tours at the Indian Pueblo Cultural Center. Answers inquiries regarding scheduling, pricing structure, accommodations, and policies. Coordinates internal team and communicates directly with organization from initial inquiry through completion.

Essential Duties & Responsibilities

Sales & Outreach

• Represents IPCC to tour operators, destination management companies, schools, hotels, and other partners to promote visitation.
• Maintains professional relationships and provides relevant sales information to generate new and repeat business.

Tour Planning & Coordination

Pricing & Contracting

Recordkeeping & Reporting

Team Collaboration & Communication

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Minimum Qualifications

High school diploma / GED. A minimum of two (2) years of experience working in the sales / reservations side of the hospitality industry, in an environment centered on exceptional customer service. Must be able to successfully pass a pre-employment drug / alcohol screen and background investigation. Native American preference will be given.

Knowledge, Abilities, Skills, and Certifications

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