Regional Maintenance Manager

Regional Maintenance Manager

Hiring Range : $32 - $34 Hourly, Paid Bi-Weekly

Job Summary

The Regional Maintenance Manager is responsible for the performance, oversight, and / or coordination of all repairs to residential apartment buildings and / or commercial rental properties in an assigned region according to organizational and property-specific needs. This individual directly oversees and supervises all Maintenance, Custodial staff, and third-party contractors, as applicable. The Regional Maintenance Manager is also responsible for the creation and implementation of preventive maintenance programs at all assigned sites.

Essential Job Responsibilities

Responsible for daily oversight, quality control, training, direction, support, and mentoring of Maintenance Technician(s) at all properties assigned.

Responsible for ensuring efficient and effective use of maintenance staff time and resources at assigned properties, including monitoring and approval of timesheets, time-off requests (in collaboration with the Associate Director of Maintenance to ensure adequate coverage levels, obtaining backup from Headquarters in advance if required), and expense / mileage reimbursements

Provide Coverage to other Regional Maintenance Managers and, if needed, coverage for Maintenance Coordinator.

Monitor performance, provide regular constructive feedback, set clear goals, and perform all performance reviews, including annual review and departmental job descriptions in a timely manner.

Communicate issues of concern to Associate Director of Maintenance and / or CAO / CFO in a timely manner and coordinate disciplinary actions when applicable and appropriate.

Respond to work orders by investigating requests and performing necessary repairs, or dispatch staff to perform tasks as applicable.

Responsible for property maintenance in assigned portfolio including, but not limited to : carpentry, painting, minor drywall taping, locksmithing, minor plumbing (not requiring a license), minor electrical (not requiring a license), and related mechanical equipment. Hires contractors according to CHT procurement policy when appropriate.

Preparation of vacant apartments for re-occupancy by repairing or replacing items, communicating status to property manager(s), and other staff as needed.

Responsible for maintenance of grounds and common areas ensuring curb appeal of assigned properties (e.g. general clean-up of trash, hauling as needed for storage or disposal etc.).

Responsible for snow removal and management, sanding, salting, and shoveling as needed.

Leads the creation and implementation of preventive maintenance system in assigned portfolio, recommending and implementing improvements as applicable.

Responsible for equipment and supply management, maintaining building inventory and storage of equipment purchases, and coordinating with property managers and / or accounting staff to ensure equipment and supplies are billed to properties as applicable.

Responsible for keeping records of all work done, invoices of materials purchased, and approved equipment purchased.

Familiar with building codes : minimum housing codes (if applicable), and Section 8 housing quality guidelines.

Responds to emergency calls during and after normal business hours, including support for on-call technicians.

Proficient in usage of common hand tools, such as hammers, wrenches, screwdrivers, tape measures, sockets, pry bars, etc.

Collaborate with regional property management team to perform miscellaneous duties including delivery of notices, accompanying staff to sites, transporting small equipment or tools, etc.

Other duties as required.

Job Specifications

A minimum of 10 years experience performing building maintenance, repair, construction, project management and / or related work. Education may be considered in lieu of some experience.

Team management or supervisory experience strongly preferred.

Strong working knowledge of local building codes and Section 8 housing quality standards is required.

Intermediate to advanced carpentry skills, specifically patching and painting, sheetrock repair and taping, repairing screens, replacing doors, etc.

Plumbing and heating skills including ability to diagnose and repair basic faucet, tub, and toilet leaks, replace faucets, drains, and toilets independently and perform basic diagnostics of heating systems.

Ability to perform minor electrical repairs including replacing light bulbs, fixtures, and switch plates.

Professional and effective verbal and written communication skills, including the ability to communicate complex information in simple terms.

Intermediate Microsoft Word, Outlook, and basic Excel skills required.

Must have the aptitude to learn and use software programs, mobile applications and basic office technology including cellular phones, computers, scanners, and printers.

Strong coaching and mentoring skills, including the ability to have difficult conversations regarding performance.

Strong work ethic, self-motivation, commitment to team, and a positive attitude are essential.

Must be able to work independently and effectively oversee the work of others.

Must be able to read, comprehend, and create safety rules, instructional manuals, operating procedures, and related documents.

Ability to read building plans is a strong plus. Ability to perform basic math and algebra is required.

Must exhibit a high degree of common sense and ability to solve complex problems with multiple variables independently while applying good judgment.

Must be committed to equity, inclusion, and CHT's membership-based model of community controlled and permanently affordable housing.

Must have Essential Maintenance Practices certification or ability to obtain within 60 days of hire.

Must be able to pass a criminal background check.

Must have reliable transportation and a valid drivers' license.

Ability to gather and document all compliance-related work through SharePoint and RealPage.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential duties of the job, the employee is regularly required to use hands and fingers, handle, feel, and / or reach with hands and arms. Frequently required to stoop, kneel, crouch, or crawl, and talk, see, smell and hear. Occasionally required to walk, climb, or balance. Must occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Work Environment

The work environment described here is representative of that which must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential duties of the job, the employee is occasionally exposed to wet and / or humid conditions, high precarious places, fumes or airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate.

Champlain Housing Trust is committed to a diverse workplace and highly encourages women, persons with disabilities, Section 3 residents, and people from diverse racial, ethnic and cultural backgrounds to apply.