Clinical Operations Vendor Category Lead, Digital
Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress.
Digital Clinical Operations Vendor Category Lead Overview- This role requires a unique blend of clinical operations knowledge, digital transformation expertise, and vendor portfolio management to drive innovation while ensuring operational excellence.
The Clinical Operations Vendor Category Lead (COVCL) is fully accountable for the end-to-end operational strategy and delivery of their assigned service line / vendors performance to drive operational excellence measured in acceleration of study activities, study optimization, and enhanced quality. Create a working environment that encourages high vendor operational performance and innovation.
The COVCL will oversee each SPM (Supplier Performance Management) within the category to ensure operational consistency, on time and high-quality delivery. This role will identify optimization and opportunities to simplify processes to support the pace & delivery of the development portfolio. They will set service line goals, KPIs and target metrics and measure the success with each vendor.
The COVCL will encourage innovation and bring new best in class ideas and approaches to the table for developing and executing category strategies and working within the supply market to opportunities meets or exceeds innovation objectives.
The COVCL will be well versed in Sanofi's portfolio, corporate KPIs and will work with the study teams managing those KPIs / QPIs to ensure vendor support and delivery as expected. The COVCL will have a strong understanding of the number of planned studies, vendor capabilities and indications to be able to assess potential workload, lessons learned and cost savings with the vendors.
The COVCL will have a deep understanding of the vendor's processes, operational model and timelines for implementation to identify and support continuous improvements and lessons learned. They will identify areas of risk and outline mitigation plans.
They will understand the end-to-end contracting process and ensure the vendor is within the obligations. Have a clear vision of category spend and efficiencies.
The COVCL will be responsible for initiating, maintaining, and delivering strong governance in their given categories / services. They will partner with procurement and quality and contribute to the internal outsourcing governance to set / adjust the strategy of the given services / categories under his / her responsibility.
COVCL will be involved in new vendor selection and qualification and will be aware of the current trends and competitive landscape of their service. The COVCL will ensure quality of the delivery of the service line by supporting audits at both the study and vendor level.
The COVCL will need to utilize change management techniques to drive the development and utilization of new ways of working to empower vendor success. Key interfaces for COVCL are the of vendors, Vendor Excellence SMEs, Clinical Operations Project Lead, Clinical Operations Study Lead, Procurement and other relevant departments. COVCL functionally reports to Vendor Performance Management Head.
We are an innovative global healthcare company with one purpose : to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Main Responsibilities :
End to End Operational Strategy and Delivery of a service line :
Strong Vendor Governance :
Support study and vendor audits / inspections :
About You :
Why Choose Us?
Category Lead • Morristown, NJ, US