Description :
This position is held accountable for Wowing our guests with a positive experience by installing and maintaining computer systems and networks aiming for the highest functionality. You will also "train" users of the systems to make appropriate and safe usage of the IT infrastructure.
Essential Duties / Job Responsibilities :
1. Uphold Weigel's Core Values Including :
2. Ticket System Management :
record-keeping and knowledge sharing.
3. Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
4. Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
5. Install and configure appropriate software and functions according to specifications
6. Develop and maintain local networks in ways that optimize performance
7. Ensure security and privacy of networks and computer systems
8. Provide orientation and guidance to users on how to operate new software and computer equipment
9. Organize and schedule upgrades and maintenance without deterring others from completing their work
10. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
11. Maintain records / logs of repairs and fixes and maintenance schedule
12. Identify computer or network equipment shortages
13. Perform related duties as assigned by supervisor
14. Maintain compliance with all company policies and procedures
Requirements :
Employment Standards :
It Technician • Powell, TN, United States