Business Systems Analyst 2 (N-IT)

POSITION RESPONSIBILITIES

Note : All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Work associated with this position will be directly related to business process support for systems change management, process and compliance requirements for the organization. With BPA manager oversight and approval :

Review and validate that configuration management policies and procedures provide thorough requirements, traceability through version release and adequate documentation to support system operation and maintenance.

Support organization change process and configuration management efforts.

Serve as a process point of contact for the organization

Define, develop, and document new processes and procedures as required

Support process and procedure roll-out

Support ongoing compliance with those processes and procedures

Assist with developing and documenting processes and procedures to support NERC (North American Electric Reliability Corporation) Mandatory Reliability standards CIP (Critical Infrastructure Protection) and Department of Energy NIST / FISMA (National Institute of Standards and Technology / Federal Information Security Management Act) security requirements.

Assist with developing training materials and job aids to support above.

Support the development of necessary documentation to support reporting and audit requirements.

Provide quality assurance for organization to verify compliance to above standards and guidelines.

Provide support to NERC annual certification process and any other spot audit or compliance request.

Facilitate Jira administration and ticket management for JDE team

Facilitate Issue / Task tracking in a DevOps environment using Atlassian and other tools

As requested by the team leader, provide support for meetings, including scheduling and facilitation.

Prepare and conduct program presentations, in-house and client training, and functional education.

Develop and present recommendations and supporting analysis for management decisions.

Communicate to management and co-workers by telephone, written form, e-mail, or in person.

Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

Bachelor's degree in computer / information technology, business systems, engineering or a related technical field is preferred.

5 years of directly related experience is required with a bachelor's degree in applicable fields.

7 years of directly related experience is required with an associate degree in applicable fields.

9 years of directly related experience is required without a degree or degree in applicable fields.

Required Technical Skills & Experience (required on matrix)

1 year experience in all aspects of the software development lifecycle for a high availability environment

1 year of experience in a DevOps environment using Atlassian or similar tool.

1 year experience in the use of change and configuration management tools / systems

Preferred Skills & Experience (optional on matrix)

1 year experience in any aspect of the software development lifecycle for a utility control center environment

1 year of previous compliance and / or audit support experience, particularly for NIST / FISMA and NERC-CIP

1 year previous compliance and / or audit support experience

1 year experience with process development and roll-out

Experience developing process / procedures to support compliance efforts

Experience with the design and implementation of security standards, policies or procedures in a high availability environment.

Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.