Data Configuration Analyst

Job Description

Job Description

Description : Job Summary :

The Data Configuration Analyst will be responsible for reviewing all aspects of converting customer and brokerage data into our benefit platform. The role will partner with the Implementation Specialist and the Quality Assurance team to support the enrollment through the life cycle of multiple concurrent enrollments.

Primary Duties and Responsibilities :

The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.

• Develop audit processes for the quality assurance of the transfer of data from one source to another.
• Troubleshoot issues in format, data, and reports related to the conversion of the data and communicate with internal partners and discuss key findings during the conversion process.
• Utilize broader knowledge base for recommended solutions when appropriate
• Incorporate best practices to enhance the conversion experience.
• Quality assurance and testing of cases to ensure accuracy before delivery.
• Resolve system issues detected by broker team and manage support tickets in a timely manner.
• Creative problem solving through independent research where limited standardization may exist.
• Ensure all phases of the system life cycle have been completed and met standards.
• Upload data once Quality Assurance team has formatted file for benefit platform.
• Interpret and translate project specifics, insurance plan designs, eligibility and census information.

Type and Scope of Supervisory Responsibilities :

Requirements :

Skills and Qualifications :

Work Experience Required for this Job :

Education Required for this Job :

Attendance Requirements :

Daily attendance is required during normal business working hours

In-person attendance is required for company, client and / or team meetings

Position Type / Expected Hours of Work :

Travel :

Physical Abilities Required for this Job :

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Mental Abilities Required for this Job :