Director of Retail Enterprise Transformation

Position Summary :

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

We are seeking a strategic and results-oriented SeniorDirector of Enterprise Transformation to lead the end-to-end modernization of our retail operations, ensuring we deliver best-in-class customer experience, operational efficiency, and sustained growth. This role is responsible for designing, driving, and executing transformation initiatives across our retail footprint—including process reengineering, technology enablement, people and capability development, and customer engagement strategies.

Key Responsibilities :

Transformation Strategy & Vision

• Develop and articulate a clear transformation roadmap aligned with enterprise goals and retail strategy.
• Identify and prioritize initiatives across stores, digital channels, merchandising, supply chain, and customer experience.

Program Leadership

Operational Excellence

Digital Enablement & Technology Integration

Change Management

Financial Oversight

Qualifications :

Preferred Skills :