Clerical Warehouse Claims & Damages Support Staff
We are currently seeking a dependable and detail-oriented clerical warehouse claims & damages support staff member to assist with processing, tracking, and resolving claims related to damaged or missing inventory. This position plays a vital role in helping maintain inventory accuracy, ensuring timely resolution of issues, and supporting the warehouse operations team with administrative tasks.
Key Responsibilities
- Log and document all damaged, missing, or returned items from shipments
- Initiate and track claims with carriers, vendors, or internal departments
- Collect, organize, and maintain evidence (photos, reports, packing slips, etc.) for each claim
- Communicate with warehouse staff, drivers, suppliers, and customer service teams regarding claim status
- Prepare weekly and monthly reports on claims, damages, and resolutions
- Update inventory systems to reflect claims or adjustments
- Assist with quality control checks and damage assessments as needed
- Maintain filing systems and records, both digital and physical
Support clerical needs within the warehouse office environment
Requirements
High school diploma or equivalent (GED); additional training in logistics or inventory control is a plusMinimum 1 year of clerical or administrative experience (warehouse or logistics setting preferred)Familiarity with claim processes and basic shipping documentationStrong data entry skills and attention to detailProficient in Microsoft Office (especially Excel and Outlook)Excellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentPreferred Qualifications
Experience working with claims in transportation and warehouse distributionFamiliarity with safety and compliance standards in warehouse settingsWorking Conditions
Primarily warehouse based some office workExposure to warehouse floor for inspection and documentation of damaged goodsIn addition to a rewarding career, Ed Morse offers our employees the following :
Weekly PayUncapped earning potential! -Bonuses, Commissions, etc.401K with company matchCompetitive Health Benefits including :MedicalDentalVisionSupplemental Insurance options, Life Insurance, Short Team Disability & Long-Term DisabilityEmployee Assistance ProgramQuarterly Wellness ProgramVacation PaySick PaySix Paid Holidays each calendar yearFantastic Employee Purchase Program! Discounts on vehicles, parts & serviceEmployee Referral Program- Get rewarded for working with friends!Become involved in our community with Ed Morse CaresUnlimited career potential- opportunities in multiple states with over 30+ brands!Ongoing Education- receive manufacturer and product knowledge training.