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Warehouse Clerical Claims & Damages Support Staff

Warehouse Clerical Claims & Damages Support Staff

Ed Morse AutomotiveRed Bud, IL, US
6 days ago
Job type
  • Full-time
Job description

Clerical Warehouse Claims & Damages Support Staff

We are currently seeking a dependable and detail-oriented clerical warehouse claims & damages support staff member to assist with processing, tracking, and resolving claims related to damaged or missing inventory. This position plays a vital role in helping maintain inventory accuracy, ensuring timely resolution of issues, and supporting the warehouse operations team with administrative tasks.

Key Responsibilities

  • Log and document all damaged, missing, or returned items from shipments
  • Initiate and track claims with carriers, vendors, or internal departments
  • Collect, organize, and maintain evidence (photos, reports, packing slips, etc.) for each claim
  • Communicate with warehouse staff, drivers, suppliers, and customer service teams regarding claim status
  • Prepare weekly and monthly reports on claims, damages, and resolutions
  • Update inventory systems to reflect claims or adjustments
  • Assist with quality control checks and damage assessments as needed
  • Maintain filing systems and records, both digital and physical

Support clerical needs within the warehouse office environment

Requirements

  • High school diploma or equivalent (GED); additional training in logistics or inventory control is a plus
  • Minimum 1 year of clerical or administrative experience (warehouse or logistics setting preferred)
  • Familiarity with claim processes and basic shipping documentation
  • Strong data entry skills and attention to detail
  • Proficient in Microsoft Office (especially Excel and Outlook)
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Preferred Qualifications

  • Experience working with claims in transportation and warehouse distribution
  • Familiarity with safety and compliance standards in warehouse settings
  • Working Conditions

  • Primarily warehouse based some office work
  • Exposure to warehouse floor for inspection and documentation of damaged goods
  • In addition to a rewarding career, Ed Morse offers our employees the following :

  • Weekly Pay
  • Uncapped earning potential! -Bonuses, Commissions, etc.
  • 401K with company match
  • Competitive Health Benefits including :
  • Medical
  • Dental
  • Vision
  • Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
  • Employee Assistance Program
  • Quarterly Wellness Program
  • Vacation Pay
  • Sick Pay
  • Six Paid Holidays each calendar year
  • Fantastic Employee Purchase Program! Discounts on vehicles, parts & service
  • Employee Referral Program- Get rewarded for working with friends!
  • Become involved in our community with Ed Morse Cares
  • Unlimited career potential- opportunities in multiple states with over 30+ brands!
  • Ongoing Education- receive manufacturer and product knowledge training.
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    Clerical Support • Red Bud, IL, US