Technical Support Engineer Staff

Technical Support Engineer Staff

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are :

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description :

We are seeking a Quality Assurance engineer as a strategic component of our engineering team. As a QA engineer at HPE, you will ensure that we deliver the best product in the world. You'll bring testing and quality assurance to the table and help harden the WAN and Wired Assurance for functionality, performance, and reliability. This position emphasizes the domain expertise in Layer 2 / 3 and SDWAN.

Responsibilities :

• Build and maintain several layer 2 / 3 network testbeds.
• Depending on interests and capability, they may grow towards automation or manual tests.
• Work with the manager to develop test plans and test cases.
• Execute test plans and test cases and document results.
• Reproducing and supporting customer issues.
• Support field deployment.
• Analyze logs and pinpoint root causes.
• File Jira tickets on failed test cases and bugs found.
• Work with developers and drive solutions.
• Join related QA meetings and participate in discussions and provide status reports.

This position will support government accounts. Therefore, due to federal export-control regulations, the selected candidate must hold U.S. citizenship

Preferred Qualifications :

Additional Skills :

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)

What We Can Offer You :

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected :

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates

Job : Engineering

Job Level : TCP_05

States with Pay Range Requirement

The expected salary / wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education / training, and / or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at

USD Annual Salary : $148,000.00 - $340,500.00

HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here : Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran / Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.