Holman Motorcars is currently looking for an Internal Service Advisor to join their team!
What will you do?
- Take incoming calls from New and Used car managers who wish to organize service, maintenance and repairs to their inventory vehicles
- Organize and book service, maintenance and repairs with the appropriate suppliers and vendors
- Ensure that recovery vehicles are organized promptly
- Schedule other ancillary services as required
- Keep New and Used Managers and other interested parties informed of progress
- Perform all other duties and special projects as assigned.
- Reconditioning of inventory vehicles in 5 days or less from start to finish
- Providing accurate accounting of expense used during the reconditioning process
- Reconditioning 150 vehicles Used monthly and processing 200 new vehicles monthly
Education and / or Training :
High school diploma or general education degree (GED)Intermediate skills in CDK or Reynolds and Reynolds softwareRelevant Work Experience :
1 year experience working within the automotive industryCommunicating & Influencing Skills :
Excellent communication and customer relations skillsStrong verbal and written communication skillsAbility to explain complex information in an accessible mannerApproach transactions with sales-minded professionalism and suggestively sell products and services to customers, including making clients aware of all packages and retail options availableEnsure absolute customer satisfaction with proper etiquette during follow-ups, regardless of whether the service recommendations were completed or not